Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Life insurance
Disability insurance
Tuition waiver
Paid holidays
Retirement Plan
Job Description
The University of Arkansas, Fayetteville, founded in 1871, is a prestigious land grant institution recognized by the Carnegie Foundation as one of the top 2 percent of universities nationwide with the highest level of research activity. This university is committed to advancing the state and contributing to global progress through education, research, and outreach programs. The institution offers transformative opportunities and skill development for its students while fostering an inclusive and welcoming environment that encourages creativity, discovery, and innovation. Located in Fayetteville, which is celebrated as one of the best places to live in the United States, the university benefits... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience
- Ability to maintain confidentiality
- Reliable attendance
- Strong communication skills
- Ability to multitask effectively
- Knowledge of computers and standard office software
- Ability to work cooperatively with others
Job Qualifications
- High school diploma or equivalent
- Customer service experience
- Experience as a patient care representative preferred
- At least two years of experience in healthcare, mental health, behavioral health, or related field preferred
- Experience on a college or university campus preferred
- Experience working in a setting requiring a high degree of confidentiality preferred
- Ability to multitask and work well under high pressure preferred
- Bilingual skills preferred
- Knowledge of mathematics and statistics
- Knowledge of research and analysis techniques
- Proficiency with computers and relevant software applications
- Strong oral and written communication skills
- Ability to prepare reports and analyze program information
- Ability to develop, recommend, interpret, and apply policies and procedures
- Ability to plan, organize, and direct work of others
Job Duties
- Perform receptionist duties for Counseling and Psychological Services
- Handle clerical and administrative tasks to support mental health programs
- Verify documentation before processing
- Assist clients with accessing CAPS resources
- Answer incoming calls and provide excellent customer service
- Adhere strictly to confidentiality policies regarding client information
- Maintain regular, reliable, and non-disruptive attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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