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Aimbridge Hospitality

Canopy Chicago Central Loop - Director Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $125,000.00
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Work Schedule

Flexible
On-call
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Benefits

Daily Pay
Medical
Dental
vision coverage
short-term disability
long-term disability
term life insurance
AD&D insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our establishment is a prestigious dual-branded hotel located in the heart of downtown Chicago, housed in a National Historic Landmark building that was formerly the headquarters of the Chicago and Northwestern Railroad. The property blends timeless heritage with modern hospitality by featuring two prominent brands: a 135-room Hilton Garden Inn and a 215-room Canopy by Hilton, totaling 350 rooms and suites. This iconic location is just across the street from the Willis Tower, offering guests an exceptional urban experience. The hotel is equipped with elegant first-floor lobbies, premium amenities, and conference rooms ideal for business and leisure travelers alike. As... Show More

Job Requirements

  • Bachelor’s degree or hotel hospitality experience
  • Minimum 4 years of related experience or equivalent education
  • Strong leadership, communication, and customer service skills
  • Attention to detail with planning, organization, and computer proficiency
  • Mathematical and general accounting knowledge including budgeting, profit/loss, and variance analysis
  • Relevant certifications e.g. alcohol awareness or general manager as required by franchise
  • Adaptable to a fast-paced environment and willing to be on call as needed

Job Qualifications

  • Bachelor’s degree or hotel hospitality experience
  • Minimum 4 years of related experience or equivalent education
  • Strong leadership skills
  • Excellent communication skills
  • Customer service expertise
  • Attention to detail with planning and organization
  • Computer proficiency
  • Knowledge of budgeting, profit/loss, and variance analysis
  • Relevant certifications as required by franchise
  • Ability to adapt to fast-paced environments

Job Duties

  • Oversee all hotel revenue streams and develop effective marketing and pricing strategies to maximize profitability across departments
  • Drive sales through relationship-building and proactive account management while promoting hotel policies and delivering exceptional guest service
  • Prepare budgets, monitor financial performance, and produce reports
  • Lead human resources initiatives focused on employee motivation, development, and retention
  • Protect hotel assets through maintenance programs and quality reviews ensuring compliance with all laws and company policies
  • Set clear roles and goals, host regular meetings, and keep open lines of communication to drive team performance and meet corporate objectives
  • Maintain a polished professional image, adhere to attendance guidelines, and remain flexible in taking on additional duties as needed

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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