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Aimbridge Hospitality

Canopy Chicago Central Loop - Director Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $125,000.00
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Work Schedule

Flexible
On-call
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The historic dual-branded hotel in downtown Chicago, prominently situated across from the iconic Willis Tower, is a distinguished property featuring a blend of classic charm and modern hospitality. Originally the headquarters of the Chicago and Northwestern Railroad and recognized as a National Historic Landmark dating back to 1904, this unique building houses two exceptional hotel brands—the 135-room Hilton Garden Inn and the 215-room Canopy by Hilton — totaling 350 rooms and suites. The property offers a range of amenities including elegant lobbies, versatile conference rooms, and an upcoming new 16th-floor restaurant and lounge space designed to elevate guest experiences. The... Show More

Job Requirements

  • Bachelor’s degree or hotel hospitality experience required
  • Minimum 4 years of related experience or equivalent education
  • Strong leadership, communication, and customer service skills
  • Attention to detail with planning, organization, and computer proficiency
  • Mathematical and general accounting knowledge including budgeting, profit/loss, and variance analysis
  • Relevant certifications as required by franchise
  • Adaptable to a fast-paced environment and willing to be on call as needed

Job Qualifications

  • Bachelor’s degree or hotel hospitality experience
  • Minimum 4 years of related experience or equivalent education
  • Strong leadership, communication, and customer service skills
  • Attention to detail with planning, organization, and computer proficiency
  • Mathematical and general accounting knowledge including budgeting, profit/loss, and variance analysis
  • Relevant certifications such as Alcohol Awareness or General Manager certification as required by franchise
  • Adaptability to a fast-paced environment and willingness to be on call as needed

Job Duties

  • Oversee all hotel revenue streams and develop effective marketing and pricing strategies to maximize profitability across departments
  • Drive sales through relationship-building and proactive account management while promoting hotel policies and delivering exceptional guest service
  • Prepare budgets, monitor financial performance, and produce reports
  • Lead human resources initiatives focused on employee motivation, development, and retention
  • Protect hotel assets through maintenance programs and quality reviews ensuring compliance with all laws and company policies
  • Set clear roles and goals, host regular meetings, and keep open lines of communication to drive team performance and meet corporate objectives
  • Maintain a polished, professional image, adhere to attendance guidelines, and remain flexible in taking on additional duties as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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