Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Join our vibrant team as a Front Desk Agent, where you become the ultimate ambassador of hospitality. This role centers on delivering exceptional guest experiences by mastering the art of warm welcomes, seamless check-ins, and friendly farewells. As the face of the hotel, you are entrusted with making every guest interaction effortless and inviting, contributing significantly to lasting positive impressions that define our brand. The Front Desk Agent is vital in maintaining operational excellence behind the scenes, managing reservations, responding to requests, and skillfully addressing any surprises that arise with professionalism and agility. Your role is pivotal in orchestrating a... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or customer service preferred
- knowledge of hotel management software and Microsoft Office
- excellent verbal and written communication skills
- ability to handle multiple tasks simultaneously
- strong customer service orientation
- availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- experience in hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication and interpersonal skills
- strong problem-solving abilities
- ability to multitask and work in a fast-paced environment
Job Duties
- Provide exceptional guest service and hospitality
- communicate clearly and confidently with guests and team members
- handle guest inquiries and requests efficiently
- manage reservations, check-ins, and check-outs
- resolve guest issues and complaints promptly and courteously
- maintain organized front desk operations
- utilize hotel management software and Microsoft Office suite effectively
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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