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Candlewood Suites Dallas Plano East Richardson - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our newly renovated all-suite hotel located near the charming downtown Plano area offers guests a perfect blend of modern amenities and the comforts of home. Situated on the east side of Plano, our hotel is near a picturesque downtown with brick-lined streets, quaint boutiques, and unique eateries. We enjoy a convenient location just off the President George Bush Parkway and minutes away from the Richardson Telecom and Technology Corridor. Guests also benefit from nearby attractions such as the Firewheel Town Center and Collin Creek Mall, along with cultural experiences at the ArtCentre of Plano featuring performing arts and galleries showcasing... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in hotel or hospitality industry preferred
  • Knowledge of hotel management software
  • Proficiency in Microsoft Office
  • Strong communication skills
  • Ability to multitask
  • Problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to multitask effectively in a fast-paced environment

Job Duties

  • Greet and welcome guests with warmth and professionalism
  • Manage guest check-ins and check-outs efficiently
  • Handle reservations and coordinate with other hotel departments
  • Respond promptly and effectively to guest inquiries and requests
  • Resolve guest issues and problems with quick thinking and diplomacy
  • Maintain accurate records of guest interactions and financial transactions
  • Support daily front desk operations to ensure smooth service delivery

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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