Campus Visit Experience Coordinator
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $55,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Group Life Insurance
On-site health clinic
fitness center access
Tuition waiver
Retirement Plan
Job Description
Ozarks Technical Community College (OTC) is a public community college located in Springfield, Missouri, known for its commitment to providing high-quality education tailored to meet the diverse needs of its student population. Serving a large regional community, OTC offers a range of associate degrees, certificates, and continuing education options designed to prepare students for successful careers or further academic pursuits. As an institution dedicated to fostering student success, engagement, and comprehensive learning experiences, OTC invests heavily in student-centered services, recruitment, and retention strategies. The college prides itself on a supportive and inclusive campus environment that emphasizes personal growth, community involvement,... Show More
Job Requirements
- Bachelor's degree from a regionally accredited institution
- two to three years of experience in student services, recruitment, event planning, or a related field
- exceptional communication and interpersonal skills
- proven ability to organize and manage multiple events and schedules
- comfortable working with diverse audiences including students, parents, faculty, and community members
- proficient with Microsoft Office, Google Suite, and CRM platforms
- ability to work occasional evenings and weekends for events or group visits
Job Qualifications
- Bachelor's degree from a regionally accredited institution
- two to three years of experience in student services, recruitment, event planning, or related field
- exceptional communication and interpersonal skills
- proven ability to organize and manage multiple events and schedules
- comfortable working with diverse audiences including students, parents, faculty, and community members
- proficient with Microsoft Office, Google Suite, and CRM platforms
- ability to work occasional evenings and weekends for events or group visits
- experience in higher education, particularly community college setting preferred
- familiarity with Salesforce CRM or similar
- knowledge of enrollment management strategies
- previous experience supervising or mentoring student staff or volunteers
- availability for nights and weekends as needed
Job Duties
- Coordinate and manage all campus visit activities including daily tours, group visits, and large-scale recruiting events
- serve as the primary point of contact for prospective students and their families visiting campus
- manage all visit logistics such as room reservations, tour guide assignments, parking, catering, and event materials
- recruit, train, and supervise student tour guides
- develop engaging tour scripts and training materials to ensure a consistent and high-quality visitor experience
- use storytelling, personal connection, and strategic tour design to create a lasting positive impression of Ozarks Tech
- collaborate with the Marketing department to develop promotional materials, social media content, and communication campaigns related to visit events
- ensure each visit highlights unique aspects that distinguish the college
- utilize the CRM system to manage scheduling and tracking for campus visits and pre- and post-visit communications
- generate reports from the CRM on campus visits and related data
- gather and respond to visitor feedback to enhance engagement and personalize the visit experience
- assist in planning, development, and implementation of new student orientation, open houses, and registration events
- ensure the visit experience aligns with Ozarks Tech's mission, vision, and commitment to student success
- represent the college professionally at all times and serve as an advocate for Ozarks Tech programs and services
- support the overall recruitment and onboarding strategy
- participate in college committees and training
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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