Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401(k) and Matching
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Parental leave
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
The Aviation Institute of Maintenance (AIM), established in 1969, is a premier educational institution dedicated to advancing the aviation maintenance industry through superior training and education. AIM has 15 campuses across the United States and is recognized as a key contributor to the aviation workforce, accounting for 20 percent of all students attending FAA-certified Airframe and Powerplant (A&P) schools nationwide. Each year, the institute graduates nearly one in four of America's certified aircraft technicians, making it a cornerstone in the aviation community and a respected leader in aviation maintenance education. AIM’s commitment to providing high-quality education and hands-on training enables... Show More
Job Requirements
- High school diploma or GED or equivalent on-the-job experience
- ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
- detail-oriented, analytical, highly organized, and able to multi-task, prioritize tasks, and work well under pressure
- demonstrate a high level of integrity, strong work ethic, and professionalism
- persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting
- highly motivated and goal-oriented, with strong problem-solving skills
- ability to work independently and as a collaborative team member and have exceptional interpersonal skills
- excellent computer skills with proficiency in MS Office applications including Word, Excel, Outlook, SharePoint, and Teams
- ability and willingness to work outside of regular work shifts as necessary or as requested by supervisor
Job Qualifications
- High school diploma or GED or equivalent on-the-job experience
- ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
- detail-oriented, analytical, highly organized, and able to multi-task, prioritize tasks, and work well under pressure
- demonstrate a high level of integrity, strong work ethic, and professionalism
- persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting
- highly motivated and goal-oriented, with strong problem-solving skills
- ability to work independently and as a collaborative team member and have exceptional interpersonal skills
- excellent computer skills with proficiency in MS Office applications including Word, Excel, Outlook, SharePoint, and Teams
- ability and willingness to work outside of regular work shifts as necessary or as requested by supervisor
- experience as a receptionist or multi-line telephone system preferred
- prior experience in a college admissions environment preferred
- CampusNexus experience preferred
Job Duties
- Greet and assist all visitors to the campus, providing information and directing them to the appropriate departments or services
- handle inbound calls, addressing inquiries and facilitating communication between the campus and external stakeholders
- assist the Admissions Department with electronic and hardcopy documentation tasks, ensuring accurate record-keeping and timely processing of materials
- greet all campus visitors warmly and professionally, ensuring a positive first impression and providing exceptional customer service as a liaison between students and staff
- answer incoming calls following established telephone techniques, efficiently directing inquiries to the appropriate personnel as directed by the Campus Director of Admissions
- provide comprehensive administrative assistance to faculty and staff, performing various tasks as needed at the discretion of the Director of Admissions
- enter and manage inquiries into CampusNexus promptly, utilizing the Quick Lead method or Inquiry Folder
- conduct daily audits of inquiries using the Lead Master Listing Summary Report, distributing findings to the Director of Admissions by a designated time
- maintain a running list of lead returns and assist with lead distribution under the guidance of the Director of Admissions
- generate daily activity reports detailing interviews and financial aid appointments, submitting updates throughout the day to the Director of Admissions and the Admissions team
- perform additional duties as assigned by the Director of Admissions, demonstrating adaptability and a collaborative spirit within the admissions team
Job Qualifications
Experience
No experience required
Job Location
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