Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
401(k) and Matching
comprehensive health coverage
Life insurance
Parental leave
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
Centura College is a distinguished provider of hands-on technical and career training, specializing in Allied Health and Skilled Trades programs. With a strong commitment to empowering students, Centura College integrates practical experience with academic knowledge to prepare the next generation of skilled professionals. The institution prides itself on providing flexible learning options including day and evening classes, ensuring accessibility for diverse student populations. The supportive learning environment fosters confidence and competence, enabling students to thrive in competitive career paths. Centura College's mission is deeply rooted in shaping employable, skilled individuals who are essential to today's workforce, emphasizing real-world skills alongside... Show More
Job Requirements
- High school diploma or GED, or equivalent on-the-job experience
- Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
- Detail-oriented, analytical, highly organized, and able to multi-task, prioritize tasks, and work well under pressure
- Demonstrate a high level of integrity, strong work ethic, and professionalism
- Persuasive and effective verbal and written communication skills with a strong focus on customer service in an educational setting
- Highly motivated and goal-oriented with strong problem-solving skills
- Able to work independently and as a collaborative team member and have exceptional interpersonal skills
- Excellent computer skills with proficiency in MS Office applications including Word, Excel, Outlook, SharePoint, and Teams
- Exhibits a positive, team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the Supervisor
Job Qualifications
- High school diploma or GED, or equivalent on-the-job experience
- Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
- Detail-oriented, analytical, highly organized, and able to multi-task, prioritize tasks, and work well under pressure
- Demonstrate a high level of integrity, strong work ethic, and professionalism
- Persuasive and effective verbal and written communication skills with a strong focus on customer service in an educational setting
- Highly motivated and goal-oriented with strong problem-solving skills
- Able to work independently and as a collaborative team member and have exceptional interpersonal skills
- Excellent computer skills with proficiency in MS Office applications including Word, Excel, Outlook, SharePoint, and Teams
- Exhibits a positive, team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the Supervisor
- Experience as a Receptionist/multi-line telephone system is preferred
- Prior experience in a college admissions environment is preferred
- CampusNexus experience is preferred
Job Duties
- Greet and assist all visitors to the campus, providing information and directing them to the appropriate departments or services
- Handle inbound calls, addressing inquiries and facilitating communication between the campus and external stakeholders
- Assist the Admissions Department with electronic and hardcopy documentation tasks, ensuring accurate record-keeping and timely processing of materials as assigned by the Director of Admissions
- Greet all campus visitors warmly and professionally, ensuring a positive first impression and providing exceptional customer service as a liaison between students and staff
- Answer incoming calls following established telephone techniques, efficiently directing inquiries to the appropriate personnel as directed by the Campus Director of Admissions
- Provide comprehensive administrative assistance to faculty and staff, performing various tasks as needed at the discretion of the Director of Admissions
- Enter and manage inquiries into CampusNexus promptly, utilizing the Quick Lead method or Inquiry Folder
- Conduct daily audits of inquiries using the Lead Master Listing Summary Report, distributing findings to the Director of Admissions by a designated time
- Maintain a running list of lead returns and assist with lead distribution under the guidance of the Director of Admissions, ensuring accurate reporting and follow-up on missed appointments
- Generate daily activity reports detailing interviews and financial aid appointments, submitting updates throughout the day to the Director of Admissions and the Admissions team
- Perform additional duties as assigned by the Director of Admissions, demonstrating adaptability and a collaborative spirit within the admissions team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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