Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401(k) and Matching
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Parental leave
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
The Aviation Institute of Maintenance (AIM), established in 1969, is a premier educational institution specializing in aviation maintenance training. With 15 campuses nationwide, AIM has become a cornerstone in the aviation industry, representing a significant portion of students attending FAA-certified Airframe and Powerplant (A&P) schools across the country. The institute has a proud legacy of contributing to the graduation of nearly one in four certified aircraft technicians in the United States annually. AIM is widely recognized for its commitment to delivering exceptional education and training that prepares students to become skilled, employable, and essential aviation technicians. The organization prides itself... Show More
Job Requirements
- High school diploma or GED or equivalent on-the-job experience
- Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
- Detail-oriented and highly organized
- Ability to multi-task and prioritize tasks
- Strong verbal and written communication skills
- Strong customer service skills
- Proficient in MS Office applications including Word, Excel, Outlook, SharePoint, and Teams
- Ability to work independently and as a team member
- Flexible availability to work outside scheduled hours when needed
Job Qualifications
- High school diploma or GED, or equivalent on-the-job experience
- Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
- Detail-oriented, analytical, highly organized, and have the ability to multi-task, prioritize tasks, and work well under pressure
- Demonstrate a high level of integrity, strong work ethic, and professionalism
- Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting
- Highly motivated and goal-oriented, with strong problem-solving skills
- Must be able to work independently and as collaborative team member and have exceptional interpersonal skills
- Excellent computer skills are required with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams
- Exhibits a positive, team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the Supervisor
Job Duties
- Greet and assist all visitors to the campus, providing information and directing them to the appropriate departments or services
- Handle inbound calls, addressing inquiries and facilitating communication between the campus and external stakeholders
- Assist the Admissions Department with electronic and hardcopy documentation tasks, ensuring accurate record-keeping and timely processing of materials as assigned by the Director of Admissions
- Greet all campus visitors warmly and professionally, ensuring a positive first impression and providing exceptional customer service as a liaison between students and staff
- Answer incoming calls following established telephone techniques, efficiently directing inquiries to the appropriate personnel as directed by the Campus Director of Admissions
- Provide comprehensive administrative assistance to faculty and staff, performing various tasks as needed at the discretion of the Director of Admissions
- Enter and manage inquiries into CampusNexus promptly, utilizing the Quick Lead method or Inquiry Folder
- Conduct daily audits of inquiries using the Lead Master Listing Summary Report, distributing findings to the Director of Admissions by a designated time
- Maintain a running list of lead returns and assist with lead distribution under the guidance of the Director of Admissions, ensuring accurate reporting and follow-up on missed appointments
- Generate daily activity reports detailing interviews and financial aid appointments, submitting updates throughout the day to the Director of Admissions and the Admissions team
- Be prepared to perform additional duties as assigned by the Director of Admissions, demonstrating adaptability and a collaborative spirit within the admissions team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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