Campus Receptionist

Skokie, IL, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $21.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

401(k) and Matching

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Parental leave

Paid Time Off

Employee assistance program

Tuition Reimbursement

Job Description

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier educational institution specializing in aviation maintenance training. With 15 campuses nationwide, AIM has become a cornerstone in the aviation industry, representing a significant portion of students attending FAA-certified Airframe and Powerplant (A&P) schools across the country. The institute has a proud legacy of contributing to the graduation of nearly one in four certified aircraft technicians in the United States annually. AIM is widely recognized for its commitment to delivering exceptional education and training that prepares students to become skilled, employable, and essential aviation technicians. The organization prides itself... Show More

Job Requirements

High school diploma or GED or equivalent on-the-job experience
Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
Detail-oriented and highly organized
Ability to multi-task and prioritize tasks
Strong verbal and written communication skills
Strong customer service skills
Proficient in MS Office applications including Word, Excel, Outlook, SharePoint, and Teams
Ability to work independently and as a team member
Flexible availability to work outside scheduled hours when needed

Job Qualifications

High school diploma or GED, or equivalent on-the-job experience
Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
Detail-oriented, analytical, highly organized, and have the ability to multi-task, prioritize tasks, and work well under pressure
Demonstrate a high level of integrity, strong work ethic, and professionalism
Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting
Highly motivated and goal-oriented, with strong problem-solving skills
Must be able to work independently and as collaborative team member and have exceptional interpersonal skills
Excellent computer skills are required with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams
Exhibits a positive, team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the Supervisor

Job Duties

Greet and assist all visitors to the campus, providing information and directing them to the appropriate departments or services
Handle inbound calls, addressing inquiries and facilitating communication between the campus and external stakeholders
Assist the Admissions Department with electronic and hardcopy documentation tasks, ensuring accurate record-keeping and timely processing of materials as assigned by the Director of Admissions
Greet all campus visitors warmly and professionally, ensuring a positive first impression and providing exceptional customer service as a liaison between students and staff
Answer incoming calls following established telephone techniques, efficiently directing inquiries to the appropriate personnel as directed by the Campus Director of Admissions
Provide comprehensive administrative assistance to faculty and staff, performing various tasks as needed at the discretion of the Director of Admissions
Enter and manage inquiries into CampusNexus promptly, utilizing the Quick Lead method or Inquiry Folder
Conduct daily audits of inquiries using the Lead Master Listing Summary Report, distributing findings to the Director of Admissions by a designated time
Maintain a running list of lead returns and assist with lead distribution under the guidance of the Director of Admissions, ensuring accurate reporting and follow-up on missed appointments
Generate daily activity reports detailing interviews and financial aid appointments, submitting updates throughout the day to the Director of Admissions and the Admissions team
Be prepared to perform additional duties as assigned by the Director of Admissions, demonstrating adaptability and a collaborative spirit within the admissions team

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: