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Campus Receptionist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

401(k) and Matching
comprehensive health coverage
Life insurance
Parental leave
Paid Time Off
Employee assistance program
Tuition Reimbursement

Job Description

Located at 2329 E Little Creek Rd in Norfolk, VA, this educational institution is dedicated to fostering a supportive and engaging environment for students, staff, and visitors alike. Known for its commitment to educational excellence and community involvement, the campus prioritizes creating a welcoming atmosphere that encourages both learning and collaboration among its members. This institution values professionalism, integrity, and a strong work ethic, supporting an inclusive environment where every individual feels valued and empowered to succeed. The campus serves as a hub for educational activities, offering a range of programs and support services designed to meet the diverse needs... Show More

Job Qualifications

  • High school diploma or GED or equivalent on-the-job experience
  • experience as a receptionist or with multi-line telephone system
  • prior experience in a college admissions environment
  • CampusNexus experience
  • excellent computer skills with proficiency in MS Office including Word, Excel, Outlook, SharePoint, and Teams
  • strong verbal and written communication skills
  • ability to multitask and work in a fast-paced environment

Job Duties

  • Greet and assist all visitors to the campus, providing information and directing them to the appropriate departments or services
  • handle inbound calls, addressing inquiries and facilitating communication between the campus and external stakeholders
  • assist the Admissions Department with electronic and hardcopy documentation tasks, ensuring accurate record-keeping and timely processing of materials as assigned by the Director of Admissions
  • answer incoming calls following established telephone techniques, efficiently directing inquiries to the appropriate personnel as directed by the Campus Director of Admissions
  • provide comprehensive administrative assistance to faculty and staff, performing various tasks as needed at the discretion of the Director of Admissions
  • enter and manage inquiries into CampusNexus promptly, utilizing the Quick Lead method or Inquiry Folder
  • conduct daily audits of inquiries using the Lead Master Listing Summary Report, distributing findings to the Director of Admissions by a designated time
  • maintain a running list of lead returns and assist with lead distribution under the guidance of the Director of Admissions, ensuring accurate reporting and follow-up on missed appointments

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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