Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Day Shifts
Benefits
401(k) and Matching
comprehensive health coverage
Life insurance
Parental leave
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
The Campus Receptionist role is an essential position within an educational institution, tasked with creating a welcoming and professional atmosphere for all visitors and managing effective communication throughout the campus. This role is vital in representing the institution’s commitment to exceptional customer service and operational excellence. The Campus Receptionist acts as the initial point of contact for prospective students, parents, staff, and other visitors, ensuring they receive accurate information and assistance in a warm and organized manner. This position is not only about greeting visitors but also involves supporting various administrative functions, particularly within the Admissions Department, to facilitate smooth... Show More
Job Requirements
- High School Diploma or GED or equivalent on-the-job experience
- Ability to work in a fast-paced performance-driven compliance-oriented educational environment
- Detail-oriented analytical highly organized and have the ability to multi-task prioritize tasks and work well under pressure
- Demonstrate a high level of integrity strong work ethic and professionalism
- Persuasive and effective verbal and written communication skills with a strong focus on customer service in an educational setting
- Highly motivated and goal-oriented with strong problem-solving skills
- Must be able to work independently and as collaborative team member and have exceptional interpersonal skills
- Excellent computer skills are required with proficiency in MS Office applications including Word Excel Outlook SharePoint and Teams
- Ability and willingness to work outside of regular work shifts including evenings and/or weekends as necessary or as requested by Supervisor
Job Qualifications
- High School Diploma or GED or equivalent on-the-job experience
- Ability to work in a fast-paced performance-driven compliance-oriented educational environment
- Detail-oriented analytical highly organized and have the ability to multi-task prioritize tasks and work well under pressure
- Demonstrate a high level of integrity strong work ethic and professionalism
- Persuasive and effective verbal and written communication skills with a strong focus on customer service in an educational setting
- Highly motivated and goal-oriented with strong problem-solving skills
- Must be able to work independently and as collaborative team member and have exceptional interpersonal skills
- Excellent computer skills are required with proficiency in MS Office applications including Word Excel Outlook SharePoint and Teams
- Ability and willingness to work outside of regular work shifts including evenings and/or weekends as necessary or as requested by Supervisor
Job Duties
- Greet and assist all visitors to the campus providing information and directing them to the appropriate departments or services
- Handle inbound calls addressing inquiries and facilitating communication between the campus and external stakeholders
- Assist the Admissions Department with electronic and hardcopy documentation tasks ensuring accurate record-keeping and timely processing of materials as assigned by the Director of Admissions
- Greet all campus visitors warmly and professionally ensuring a positive first impression and providing exceptional customer service as a liaison between students and staff
- Answer incoming calls following established telephone techniques efficiently directing inquiries to the appropriate personnel as directed by the Campus Director of Admissions
- Provide comprehensive administrative assistance to faculty and staff performing various tasks as needed at the discretion of the Director of Admissions
- Enter and manage inquiries into CampusNexus promptly utilizing the Quick Lead method or Inquiry Folder and conduct daily audits of inquiries using the Lead Master Listing Summary Report distributing findings to the Director of Admissions by a designated time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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