Campus Experience Coordinator II, Campus Events
Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Salary
Rate:
Range $52,612.00 - $56,821.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
Tuition waiver
Retirement Plan
Job Description
Aims Community College is a recognized institution committed to fostering an inclusive, innovative, and supportive educational environment. Located in Colorado, Aims Community College serves a diverse student body with a wide range of academic programs and community services aimed at helping students achieve academic success and career readiness. The college values collaboration, inclusivity, and continuous professional development, creating a culture that supports both students and staff in their pursuit of educational and professional goals. As a well-established community college, Aims is dedicated to providing equitable access to education through a comprehensive array of student supports, resources, and engagement opportunities.
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Job Requirements
- Bachelor's degree in student affairs, education, event management, or related field plus three years of related work experience or equivalent combination of education and work experience
- Associate's degree plus five years of related work experience
- Excellent collaboration and communication skills
- Keen eye for detail and customer service
- Experience working with diverse populations
- Proficiency in Microsoft Word and Excel
- Excellent oral and written communication skills including presentations
- Ability to travel to meetings and campus locations
- Ability to adapt and problem-solve quickly
- Experience with technology systems for event planning and higher education
- Must submit cover letter
- Must submit resume
Job Qualifications
- Bachelor's degree in student affairs, education, event management, or another related field
- Three years of related work experience such as in a call center, customer service, student affairs, or higher education or an equivalent combination of education and/or work experience
- Associate's degree with five years of related work experience in customer service, events planning, program planning, student affairs, or higher education administration
- Excellent collaboration and communication skills
- Keen eye for detail and customer service
- Experience in working with diverse populations
- Proficiency in Microsoft Word and Excel
- Excellent oral and written skills, including creating oral presentations
- Ability to travel to meetings and outlying campus locations
- Ability to adapt and problem-solve on the fly
- Experience with technology systems related to event planning and higher education
Job Duties
- Plan, execute, and evaluate on-campus events such as campus tours, Experience/Discover Aims, and other similar types of open-house and visit events for prospective students and their support systems
- Oversee the registration and confirmation process for events, manage event and other activities utilizing the CRM, and compose, edit, and send out communication relevant to the events
- Serve as the point of contact for high schools, community-based organizations, and other agencies being invited to campus events, ensuring all event information has been entered into the CRM
- Create surveys to gather feedback and suggestions for future improvements
- Generate year-end reports for evaluation of yearly goals
- Support the Campus Experience/Pre-Collegiate team in co-creating, planning, and executing other campus events/activities that take place year-round
- Support College and Career Readiness programming at middle and high schools
- Direct supervision and support of a team of student employees staffed at the Student Station, Call Center, and Information Desk, including scheduling student employees
- With the coordination and support of other Campus Experience/Pre-Collegiate team staff, create and implement customer service and professional development trainings for student staff on a regular and timely basis, including trainings around CRM and other platforms
- Assist in general oversight of larger student employee groups, including Student Station, Call Center, Information Desk, and campus visit operations
- Collaborate with other campus departments in the Welcome Center, Student Affairs, and across campus to ensure prospective students utilizing the Student Station and Call Center have a positive experience and receive the support and are connected with the resources they need
- Assists prospective and continuing students with navigating the variety of academic offerings and student supports available at Aims Community College, with regular and consistent use of CRM
- Provide referrals for services for prospective students based on individualized student needs
- Refer and connect students with the relevant College resources, including veteran’s services, registrar, financial aid, personal counseling, etc.
- Collaborate with student services areas, including Admissions, Advising, Financial Aid, Records, Transitions Center, and any other relevant areas to provide an excellent student experience
- Identify needs, barriers, and potential risk factors to enrollment and connect students to resources regardless of their funnel status
- Assist students, faculty, staff, and alumni with all aspects of student enrollment
- Assist the Recruitment team and Office of Admissions by supporting the general admissions inbox and phone lines, and outreach campaigns, including outbound phone calls to prospective students
- Following state and federal laws related to data retention of student records
- Monitor and ensure compliance with legislative requirements such as FERPA
- Assist with special projects as assigned by the supervisor and the leadership of the Office of Admissions
- Assist in the testing of ERP systems and any other third-party systems associated with the Office of Admissions
- Serve on department, division, and institutional committees as needed
- Maintain industry standards through reading, research, conferences, and other resources/professional development opportunities
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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