UCF

Campus Experience Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $48,722.00
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Work Schedule

Standard Hours
Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical
Dental
Vision
Life insurance
flexible spending
Employee assistance program
Paid Time Off
retirement savings options
Employee Discounts
Education Assistance

Job Description

UCF Downtown is a vibrant and dynamic campus located in the heart of Orlando, Florida. Established as part of Orlando's public-private Creative Village, this campus opened its doors in August 2019 and has quickly become a central hub for thousands of students seeking to live, learn, and work in a bustling urban environment. UCF Downtown is part of the University of Central Florida, one of the largest public research universities in the United States and a Forbes-ranked top employer in Florida. The campus aims to increase access to higher education for students, create pathways into high-demand career fields, and foster... Show More

Job Requirements

  • Bachelor's or master's degree
  • 2+ years of relevant experience or equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6)
  • Authorization to work for any U.S. employer without sponsorship
  • Ability to work Monday-Friday 8:00 AM - 5:00 PM with occasional nights and weekends for events
  • Strong collaboration and communication skills
  • Proactive and tech-savvy approach
  • Flexible and service-minded attitude

Job Qualifications

  • Bachelor's or master's degree
  • 2+ years of relevant experience or equivalent combination of education and experience
  • Experience in hospitality, customer service, or guest-focused environments centered on relationship building and service excellence
  • Experience in event operations within higher education, nonprofit, or community settings
  • Experience in marketing, outreach, or community engagement, including working with campus or community partners
  • Experience tracking program, event, or engagement metrics and contributing to reports evaluating effectiveness or outcomes
  • Basic graphic design skills using tools like Canva or Adobe Creative Cloud
  • Experience with social media marketing for an organization
  • Comfort with event or operational technology including AV troubleshooting and event setup support

Job Duties

  • Assist with and coordinate the scheduling and planning of all community engagement events for UCF Downtown, coordinating efforts with campus stakeholders, providing campus tours for community groups and outside organizations
  • Develop and identify potential opportunities for UCF Downtown faculty, staff, and students to participate in public, private and non-profit organizations to support the development and expansion of partnerships that support the University's strategic plan and metrics
  • Coordinate community engaged committee work on campus by serving as staff support for the Downtown Campus Community Engagement committee and campus community councils
  • Collaborate with CCIE, CHPS, CBA, CAH and COS to identify and implement a community engagement plan with external and internal audiences, synthesizing strategies that reflect the UCF Downtown mission, vision and goals
  • Write and edit content for the UCF Downtown website including updating event listings, social media posts, digital communications, media alerts/press releases, flyers, photos, videos, and other collateral
  • Provide support to Director of Campus Operations by supporting operational efforts, updating emergency plans and other operational documents, and creating documentation to improve operational efficiency for downtown campus patrons
  • Provide administrative assistance such as maintaining and updating databases, tracking expenditures and coordinating projects with third-party contractors, and assisting outside organizations with use of campus spaces
  • Prepare measures for evaluating community engagement and operational effectiveness of UCF Downtown
  • Perform other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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