Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities
Uniform allowance
Job Description
Wilderness at the Smokies is a premier resort destination known for its waterpark and family-friendly entertainment located in the scenic Smoky Mountains. Alongside its attraction, Soaky Mountain Waterpark offers guests a thrilling aquatic experience with various water slides and recreational facilities. Both locations are committed to providing exceptional hospitality and outstanding guest experiences through their dedicated teams and high standards of service. Serving as key gathering and dining spots within these resorts, the food outlets play a vital role in complementing the guest experience by offering quality food and beverage services in a clean, well-maintained environment. The establishment emphasizes a... Show More
Job Requirements
- less than high school education or up to one month related experience or training or equivalent combination of education and experience
- Tennessee Driver's License or ability to obtain one within 30 days of employment
- ServSafe Certificate
- TABC Permit
- ability to read and comprehend simple instructions short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's
- ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- ability to deal with problems involving a few concrete variables in standardized situations
Job Qualifications
- strong leadership skills and ability to motivate people
- requires good negotiation and listening skills
- ability to act independently with little supervision
- knowledge of food and beverage menus food preparation and presentation
- hands on manager well organized detail oriented creative thinker
- skilled in problem solving and staff training
- efficiently handle multiple duties
- requires the ability to operate various office equipment including computer word processing spreadsheets voice mail copier fax and calculator
- requires a good understanding of company policies and procedures
- ability to handle stressful situations
- good attendance and punctual
- exhibits professionalism
- exhibits good grooming habits
- wears the proper uniform
- works efficiently
- follows all resort and office policies and standard operating procedures
- conducts themselves in a professional manner with a positive attitude
Job Duties
- keep all areas clean and organized to ensure highest level of customer service
- maintain product inventory at par levels assuring proper rotation storage of products and control of flow of inventory for each outlet
- work with the Food & Beverage Manager and Director to increase the gross revenue through menu updates pricing and special offers
- responsible for hiring and training all personnel including but not limited to cash-handling policies and procedures handling of food items for food safety and maintaining a sanitary work environment
- oversee and manage daily staffing needs
- complete mastery of all duties relative to the outlets including bartending expediting cashiering cooking cleaning and dishwashing
- comply with all applicable company policies and procedures including uniform and personal cleanliness requirements documenting and reporting associate injuries corrective action associate reviews
- all other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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