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Cambria Hotel Chicago Loop - Theatre District - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Paid Time Off
AD&D insurance
401(k)
Vision Insurance
Job Description
The Cambria Hotel Chicago Loop/Theater District is a boutique hotel located inside the iconic Oriental Theater building in the heart of Chicago's vibrant Theater District. This prime location offers guests immediate access to the famed shopping on State Street as well as a rich cultural atmosphere enriched by theaters, restaurants, and entertainment venues. The hotel combines modern amenities with stylish urban comfort, featuring state-of-the-art business services, on-site dining options, and contemporary guest rooms designed for both relaxation and productivity. Each room is equipped with a 49-inch flat-screen HDTV, a large work desk with an ergonomic chair, and select rooms include... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in hospitality or customer service preferred
- knowledge of hotel management software
- basic computer skills including Microsoft Office
- excellent interpersonal and communication skills
- problem-solving aptitude
- ability to remain calm and efficient during busy periods
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication skills
- strong problem-solving abilities
- ability to multitask under pressure
Job Duties
- provide warm and friendly guest receptions
- perform smooth check-ins and check-outs
- manage guest inquiries and requests efficiently
- operate hotel management software to handle reservations and billing
- coordinate communications with team members to ensure seamless service
- resolve guest issues quickly and professionally
- multitask to maintain front desk operations effectively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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