You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
This position is with a dynamic organization that serves guests and clients within a high-paced environment, most likely a casino or entertainment venue known for hosting special events, tournaments, concerts, and other promotional activities. The company prides itself on delivering exceptional guest services and maintaining smooth communication channels to enhance visitor experience. As a hub of information and service, the organization values professionalism, efficiency, and a welcoming demeanor to represent the brand positively to all stakeholders. Internal operations support includes front desk assistance and collaboration across various departments ensuring cohesive guest management and information dissemination.
The role of receptionist ... Show More
The role of receptionist ... Show More
Job Requirements
- High school diploma or equivalent
- Two years of high volume receptionist experience in an environment where data entry and clerical functions were also required responsibilities or equivalent combination of education, training, and experience
- Clear understanding of receptionist principles, policies, and procedures
- Class II Gaming License
Job Qualifications
- High school diploma or equivalent
- Two years of high volume receptionist experience in an environment where data entry and clerical functions were required or equivalent combination of education, training, and experience
- Clear understanding of receptionist principles, policies, and procedures
- Knowledge of telephones and overhead paging systems
- Outstanding customer service standards and telephone etiquette
- Knowledge of general office processes, procedures, and equipment
- Proficiency in standard computer software applications including 3CX, Versa, CMP, and MS Office
Job Duties
- Serve as a first point of contact for internal and external guests
- Greet and aid department guests
- Operate phone console equipment
- Answer and direct incoming calls to appropriate individuals and/or departments
- Respond to inquiries and provide guest service to guests, employees, and other internal and external parties
- Receive inbound calls and supply accurate information to callers concerning special events and property information, while managing the length of telephone conversations
- Check appropriate guest accounts and enter information into spreadsheets and other databases
- Stay current with information such as casino amenities, gaming offerings, special events, tournaments, concerts, and other promotional activities
- Establish and maintain effective working relationships with others
- Organize and prioritize duties
- Assist with Front Desk operations, as needed (if qualified)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All