RED MCCOMBS FORD

Call Center Operator/Receptionist

Job Overview

diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
team environment

Job Description

Red McCombs Ford is recognized as the number one Ford dealership in San Antonio and South Texas, renowned for its commitment to customer satisfaction and quality automotive services. As a leader in the automotive retail industry, Red McCombs Ford offers a dynamic and exciting work environment that fosters team collaboration and encourages professional growth. The dealership prides itself on delivering exceptional customer experiences by combining a friendly atmosphere with highly skilled and knowledgeable staff. Employees at Red McCombs Ford benefit from working within a reputable company that values professionalism, organization, and customer focus.

We are currently seeking friendly, organized, and... Show More

Job Requirements

  • Telephone skills
  • Verbal communication
  • Listening skills
  • Professionalism
  • Customer focus
  • Organization skills
  • Ability to handle pressure
  • Familiarity with phone systems
  • Previous experience with Microsoft Office software preferred

Job Qualifications

  • Telephone skills
  • Verbal communication
  • Listening skills
  • Professionalism
  • Customer focus
  • Organization skills
  • Ability to handle pressure
  • Familiarity with phone systems
  • Previous experience with Microsoft Office software preferred

Job Duties

  • Serves visitors by greeting, welcoming, and directing them appropriately
  • Notifies company personnel of visitor arrival
  • Directs visitors by maintaining employee and department directories
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations
  • Contributes to team effort by accomplishing related results as needed
  • Answering phone calls in a swift, professional manner
  • Transferring customers to the appropriate personnel
  • Scheduling customers for service reservations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location