Call Center Bilingual Sales Representative - Hybrid (English/Spanish)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.18
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Employee Discounts
Tuition Reimbursement
Paid Time Off
Paid parental leave
Disability Benefits
Life insurance
Employee assistance program
wellness programs
Job Description
AT&T is a global leader in communications and technology, renowned for its commitment to innovation and customer service excellence. With a vast network and a dedication to connecting people to what matters most, AT&T provides a dynamic workplace for professionals eager to make a significant impact in the telecommunications industry. This hybrid-remote role is based at AT&T's Miami location, offering employees the benefit of both in-office and work-from-home flexibility. The position requires candidates to be fluent bilingual speakers in both English and Spanish, ensuring effective communication with a diverse customer base.
The Call Center Bilingual Sales Representat... Show More
The Call Center Bilingual Sales Representat... Show More
Job Requirements
- fluent bilingual in english and spanish
- ability to work hybrid schedule with 3-4 days in office and 1-2 days remote
- ability to report to 600 NW 79th Ave Miami FL location
- ability to work flexible 40 hour per week schedule including nights weekends and overtime
- verified internet service with minimum 12mb upload and 18mb download speeds
- dedicated work area with desk chair electrical outlet surge protector direct LAN connection
- adherence to work from home workspace standards including security and noise levels
- availability to comply with work schedule technical support processes and organizational policies
Job Qualifications
- commissioned sales experience highly preferred
- unwavering customer focus
- strong work ethic
- adaptability
- problem-solving skills
- attention to details
- fluent bilingual in english and spanish
Job Duties
- handle customer interactions including calls chats and emails in a fast-paced environment
- identify upselling opportunities and close deals to reach your sales and commissions targets
- accurately resolve issues related to service billing payments and collections
- explain bills and product features clearly
- troubleshoot basic problems and seek higher support if needed
- build customer confidence and loyalty by resolving issues
- support various customer inquiries including technical issues
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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