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Call Center Bilingual Sales Representative (English/Spanish) Hybrid
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.16
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Employee Discounts
Tuition Reimbursement
Paid Time Off
Paid parental leave
adoption reimbursement
Disability Benefits
Life insurance
Supplemental benefits
Employee assistance program
wellness programs
Job Description
AT&T is a globally recognized leader in communications and technology, dedicated to providing innovative services and solutions that keep people connected to what matters most in their lives. With a commitment to excellence and a strong presence in the telecommunications sector, AT&T has shaped the way individuals and businesses communicate and access information. The company prides itself on fostering a supportive, inclusive work environment where employees can grow their careers while contributing to impactful, technology-driven customer experiences.
The role available is for a Bilingual (English/Spanish) Call Center Sales Representative based in San Antonio, Texas. This is a full-time hybrid-remote positi... Show More
The role available is for a Bilingual (English/Spanish) Call Center Sales Representative based in San Antonio, Texas. This is a full-time hybrid-remote positi... Show More
Job Requirements
- must be bilingual in english and spanish
- able to work onsite at 1010 n saint mary's st san antonio texas 78215 3-4 days weekly and remotely 1-2 days weekly
- must have verified internet service with minimum 12mb upload and 18mb download speeds for remote work
- dedicated workspace meeting company work from home standards
- willing to work flexible hours including nights weekends and overtime
- ability to handle multiple communication channels such as calls chats and emails
- reliable and punctual
- ability to follow technical security and compliance standards
Job Qualifications
- fluent in english and spanish
- proven sales experience preferably in commissioned sales
- strong customer focus
- excellent problem-solving skills
- attention to detail
- ability to adapt and work in a fast-paced environment
- good communication and interpersonal skills
Job Duties
- handle customer interactions including calls chats and emails in a fast-paced environment
- identify upselling opportunities and close deals to reach your sales and commissions targets
- accurately resolve issues related to service billing payments and collections
- explain bills and product features clearly
- troubleshoot basic problems and seek higher support if needed
- build customer confidence and loyalty by resolving issues
- support various customer inquiries including technical issues
- work a flexible 40 hour per week schedule which may include nights weekends and overtime
- participate in paid training
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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