Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.50 - $30.20
Work Schedule
Rotating Shifts
Benefits
Health Insurance
retirement plan benefits
Paid Time Off
Store discount
Employee assistance program
Training and development opportunities
Career growth potential
Job Description
Whole Foods Market is a leading supermarket chain in the United States, known for its commitment to natural and organic products as well as its dedication to sustainability and community well-being. Founded in 1980, the company has grown to become a pioneer in offering high-quality, responsibly sourced groceries while promoting healthier lifestyles and environmental stewardship. Whole Foods Market operates under a philosophy of nourishing people and the planet, which extends beyond just selling food to actively supporting social and environmental causes. Their initiatives include funding grants for school gardens, increasing access to fresh and healthy foods in underserved communities, and... Show More
Job Requirements
- Prior retail, restaurant or hospitality experience is preferred
- must be at least 18 years of age
- ability to follow health and safety regulations strictly
- reliable and able to work all scheduled shifts
- able to perform physical job duties with or without accommodation
Job Qualifications
- Basic computer skills
- proactive problem-solver with excellent follow-through and listening skills
- clear and effective communication style, both written and verbal
- thorough knowledge of products throughout the store or the ability to learn them quickly
- ability to follow instructions and procedures
- skilled in working in a fast paced, evolving environment with a strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner
- ability to build and maintain positive relationships with individuals in positions throughout various levels of the business
- supports the 365 culture and is an example of Whole Foods Market’s Core Values
- demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility
- proven experience meeting all customer service expectations and standards when interacting with customers, vendors and fellow Team Members
- proper use of equipment during preparation and clean up within department and store
- able to perform the physical requirements of the job with or without reasonable accommodation
- desire to be a part of a new, exciting brand
Job Duties
- Provide exceptional customer service and address needs of customers in a timely and effective manner
- be cross-trained and work in multiple areas throughout the store, which may include cashiering
- process customer purchases, returns and credits
- ensure that all shelves and displays are properly stocked and front facing
- rotate products and remove out-of-date products
- maintain and support proper Electronic Shelf Label signage throughout the store
- be aware of new products and their placement
- ensure the highest retail standards are being met
- follow all 365 Standard Operating Procedures
- participate in fiscal period and quarter end inventories
- communicate all pertinent information to leadership
- establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors
- stay informed on all company and store level information from leadership
- model 365 by Whole Foods Market vision and goals
- have a level of knowledge/awareness of relevant competitors and industry trends
- complete all trainings and focus on increasing product knowledge
- maintain awareness of new products and promotions
- maintain a positive work environment
- use courteous and proper phone etiquette when answering the phones and pages
- follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
- support overall store cleanliness and maintenance
- follow established food safety, organics, and cleaning and maintenance guidelines and procedures
- resolve all hazards or violations immediately
- work all shifts as scheduled
- attend all meetings as assigned by Leadership, including daily huddles
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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