Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Hy-Vee is a well-established and respected supermarket chain known for its commitment to quality products and outstanding customer service. With stores located across multiple states, Hy-Vee prides itself on being more than just a grocery store. The company invests heavily in creating a friendly and welcoming atmosphere where customers feel valued and cared for. At Hy-Vee, their people are considered their greatest strength, and the company culture embodies the philosophy of "a helpful smile in every aisle." This commitment to exemplary customer service fosters an engaging and supportive work environment where employees are motivated to assist both customers and colleagues... Show More
Job Requirements
- High school diploma or equivalent
- Six months or less of related work experience
- Ability to lift up to 100 pounds occasionally with team lifting
- Ability to lift up to 50 pounds frequently
- Ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Visual acuity with or without correction, including color vision, depth perception, and field of vision
- Ability to follow company policies and procedures
- Commitment to punctuality and attendance
- Ability to communicate effectively with customers and team members
Job Qualifications
- High school education or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems involving a variety of variables with limited standardization
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post, and mail materials, copy data from one record to another, interview to obtain basic information, and provide basic guidance
- Strong communication and customer service skills
- Ability to work effectively as part of a team
- Knowledge of bakery decorating techniques and current trends is a plus
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Takes customer orders at Bakery counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Checks orders for the day and sets up a timeline and production schedule
- Decorates bakery items in a timely manner
- Keeps current on new designs and trends
- Ensures department standards are met
- Checks cake orders for details (size, deco pack, icing needs, dates) daily and indicates supply needs
- Orders supplies for decorating area and checks off the order
- Delivers product and sets up wedding cakes on site (outside the store)
- Communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis
- Checks product dates, pulls cases for work and lists items to fill or replace
- Develops bakery orders for bakers on a daily basis (Orders cakes, sizes, etc.)
- Tracks daily retail production and identifies, with co-workers, tasks to be completed
- Operates as a lead worker with part-time or other employees (Instructs and reviews work)
- Participates in employee cross training
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Wraps all product as necessary
- Assists in other areas of the store as needed
- Performs other job related duties and special projects as required
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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