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MGM Resorts logo

Cage Supervisor - MGM Springfield

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $38,300.00 - $52,600.00
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Work Schedule

Rotating Shifts
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Benefits

healthcare
Dental Insurance
Vision Insurance
Life insurance
401(k) plans
Paid Time Off
Employee Discounts
wellness programs
Free Meals
Free parking

Job Description

MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, known for creating world-class experiences at its properties across the United States and internationally. MGM Springfield, located in Springfield, Massachusetts, represents the company's commitment to innovation, luxury, and dynamic entertainment environments in the New England region. As a premier resort destination, MGM Springfield offers guests an immersive blend of gaming, dining, live entertainment, and luxury accommodations. The resort’s dedication to exceptional service and operational excellence makes it a sought-after employer for those looking to build a career in the hospitality and gaming sector. MGM Resorts is... Show More

Job Requirements

  • High school diploma or GED
  • Minimum of 2 years relevant experience in cashier, casino credit, or bank operations
  • Familiarity with Massachusetts Gaming regulations and Title 31
  • Strong cash handling and auditing skills
  • Ability to supervise and discipline staff
  • Effective communication skills
  • Ability to work flexible shifts in a casino environment

Job Qualifications

  • High school diploma or GED
  • 2+ years of relevant experience in cashier, casino credit, or main bank operations
  • Strong leadership and supervisory skills
  • Knowledge of gaming regulations and compliance
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficient in report generation and financial documentation

Job Duties

  • Supervise and participate in Cage and Credit activities ensuring count integrity and gaming compliance
  • Verify all transactions over $2,500 to ensure accuracy
  • Generate reports for the end of each shift and the completion of 24-hour periods
  • Turn in reports and paperwork to Accounting in a timely manner
  • Perform disciplinary functions for shift personnel
  • Maintain attendance records and vacations
  • Assist Hosts and Upper Management with high profile player payouts
  • Constantly monitor Cage areas to ensure compliance with MLGCA regulations
  • Resolve guest, employee, and transaction problems and keep Management informed
  • Train Cage staff and provide performance coaching and feedback
  • Assist with hiring, firing, and disciplinary actions
  • Prepare daily summaries and bank deposits
  • Maintain accuracy of all transactions

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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