Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Childcare Reimbursement
Paid vacation
uniform provided
Job Description
MotorCity Casino Hotel is a premier entertainment destination located in Detroit, Michigan, renowned for its exciting casino gaming and vibrant hospitality services. As a major player in the gaming and hospitality industry, MotorCity Casino Hotel blends thrilling casino games with world-class amenities, attracting guests from across the region. The establishment prides itself not only on being a top location for gaming but also on fostering an enriching work environment for its employees. With a strong commitment to community involvement and associate well-being, MotorCity Casino Hotel offers a dynamic workplace where inclusivity, professional growth, and community impact are prioritized.
The Ca... Show More
The Ca... Show More
Job Requirements
- Strong knowledge of cage operations internal controls and gaming regulations
- Exceptional cash-handling accuracy and attention to detail
- Ability to lead coach and motivate a diverse team
- Excellent communication customer service and conflict-resolution skills
- Ability to work flexible schedules including nights weekends holidays and extended shifts
Job Qualifications
- Strong knowledge of cage operations internal controls and gaming regulations
- Exceptional cash-handling accuracy and attention to detail
- Ability to lead coach and motivate a diverse team
- Excellent communication customer service and conflict-resolution skills
- Ability to work flexible schedules including nights weekends holidays and extended shifts
Job Duties
- Supervise and coordinate the daily activities of Cage Cashiers including scheduling break coverage and workflow management
- Ensure accurate processing of all cage transactions including cash handling chip exchanges marker transactions jackpots and player account transactions
- Enforce internal controls policies procedures and all applicable gaming regulations
- Resolve guest inquiries concerns and disputes in a professional and courteous manner
- Provide coaching training and performance feedback to Cage team members
- Partner with Security Surveillance Compliance and other casino departments to maintain operational integrity
- Maintain a visible presence on the casino floor to promote service excellence and adherence to procedures
- Perform additional responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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