Cage Shift Manager

Mesa, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $26.00

Work Schedule

Rotating Shifts

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Career Development

performance bonuses

Job Description

Desert Diamond Casino- Phoenix, located in Glendale, Arizona, is a premier gaming and entertainment destination operated by the Tohono O'odham Nation. The casino offers a wide array of gaming options, dining experiences, and entertainment events, all designed to provide guests with an unforgettable experience. As a cornerstone establishment in the local community, Desert Diamond Casino is recognized for its commitment to high-quality service, operational excellence, and fostering a vibrant workplace culture that values integrity, respect, and teamwork. The casino’s business philosophy emphasizes guest satisfaction paired with stringent compliance and ethical gaming practices, making it a stable and reputable employer in... Show More

Job Requirements

High school diploma or GED
four years experience in cash handling and customer service field
two years supervisory experience
no felony, theft or stealing convictions
ability to pass pre-employment drug/alcohol screening
ability to pass background investigation
ability to obtain and maintain a gaming license
knowledge and proficiency in intermediate mathematics
knowledge of computer systems
knowledge of management techniques
ability to work all shifts
skill in supervising staff
skill in cashier's cage operations and applicable laws
ability to communicate effectively in English
ability to establish and maintain professional relationships
skill in problem solving and decision-making
skill in typing and 10-key operation
skill in operating business computers and office software
ability to provide presentations

Job Qualifications

High school diploma or GED
four years experience in cash handling and customer service field
two years supervisory experience within cash handling or customer service
knowledge of intermediate mathematics
proficiency with computer systems including business software such as Word, Excel, Access and PowerPoint
management and supervisory skills
ability to work all shifts
effective verbal and written communication skills in English
ability to build professional relationships with diverse individuals
strong problem solving and decision making skills
typing and 10-key operation skills
ability to deliver presentations to large groups

Job Duties

Oversees cage operations on assigned shift
manages shift schedule to ensure adequate coverage
reviews cashiers schedules and completes supervisor schedules
authorizes PTO and sick leave requests
monitors duties of supervisors and cashiers including rolling shift for cage in Blackjack system, deposit, Kiosk and ATM status and balances
fills in as safety committee member
addresses overtime and employee paperwork discrepancies
updates event calendar for cage department notification
updates key control authorization for cage team members
coaches, teaches and mentors supervisors and cashiers for career advancement
addresses budgetary challenges and finds resolutions
disseminates information on departmental policy changes
ensures compliance with all required regulations
rotates shifts to maintain comprehensive understanding of cage operations
addresses team issues including morale, safety, training and staffing
reviews and approves weekly payroll
ensures balancing of all cash banks and records cash variances
tracks and maintains cage shortages and submits payroll deductions
conducts performance assessments and corrective actions
performs spot and end of month bank counts and reports
conducts monthly operational meetings
ensures seamless transition between shifts
oversees and monitors quality assurance
safeguards casino assets
monitors guest needs while supervising personnel
maintains excellent guest and team member relations
complies with federal cash reporting requirements
troubleshoots coin and currency counting equipment
communicates effectively with team members and managers
contributes to team effort and accomplishes related results
maintains dependable attendance record
performs other duties as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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