Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.20
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
fitness center access
Professional development opportunities
Job Description
Encore Boston Harbor is a premier luxury resort and casino located on the scenic Mystic River in Everett, Massachusetts. As one of the largest private single-phase developments in the history of the Commonwealth of Massachusetts, this iconic destination offers a sprawling 210,000 square feet of gaming space featuring over 3,000 slot machines and 240 table games. The resort caters to an upscale clientele with its 671 spacious hotel rooms, a full-service spa, salon, and fitness center, alongside specialty retail shops and 15 diverse dining and lounge venues. With more than 50,000 square feet of ballroom and meeting space, Encore Boston... Show More
Job Requirements
- must be 21 years of age or older
- required to obtain and maintain a Gaming Level license issued by the Massachusetts Gaming Commission
- high school diploma or equivalent
- preferred casino or cash handling experience
- preferred minimum of 1 year Sports Book writing experience
- ability to read and interpret documents
- conversational English
- ability to compute basic mathematical calculations
- ability to stand, walk, sit, climb, balance, stoop, stretch, bend, kneel, crouch, or crawl
- ability to lift or maneuver at least 50 pounds
Job Qualifications
- 21 years of age or above
- must obtain and maintain a Gaming Level license issued by the Massachusetts Gaming Commission
- high school degree or equivalent required
- casino or cash handling experience preferred
- computer skills and knowledge of Microsoft Office a plus
- outstanding organizational and interpersonal skills
- excellent attention to detail
- minimum 1 year Sports Book writing experience preferred but not required
- ability to read, analyze, and interpret documents such as policy and procedure manuals and maintenance instructions
- ability to respond to common inquiries from employees or guests
- conversational English required
- ability to write instructions
- ability to effectively present information
- ability to compute basic mathematical calculations
- ability to decipher various reports and maintain reports upon request
Job Duties
- Adheres to all Encore Boston Harbor core values and property and department standards
- participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures
- monitor and evaluate operational effectiveness
- effect changes required for improvement
- identify key drivers of success
- actively contribute to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records, and reports
- follows all applicable internal policies, federal and state laws, rules, regulations and property-wide controls
- delivers and maintains a maximum level of service
- contributes to company-wide communication and best practices
- keeps informed of all new developments within the department
- balances assigned bank accurately
- cashes chips and gaming tokens into money for guests, in a courteous, timely manner
- cashes issue and cash wagering tickets for guests, in a courteous, timely manner
- cashes personal checks and travelers checks for currency
- redeems foreign currency, computing accurate exchange rates for the various currencies received
- processes markers buy-back transactions, providing quality service to each guest
- follows proper procedures pertaining to the sale and payout of tickets
- assists other cashiers as needed
- performs Front Window, Rolling Cage, VIP Cage, Team Member Bank, Chip Bank and or Main Bank functions and duties
- redeems slot machine payout tickets, TITO, vouchers for cash, or cash equivalent
- performs patron account transactions (i.e., safekeeping, front money deposits, and withdrawals)
- cheque cashing, cheque / marker issuance / redemptions and consolidations
- performs credit card, EFTPOS cash advances and rolling chip exchanges
- balances float and bring it back to the impress amount at completion of the shift
- prepares table fills and receives table credits
- handles chip transfers between front windows, chip banks and Main Bank
- maintains accurate and legible balance sheets
- works with safety as a priority and follows department and company safety standards
- maintains relevant knowledge of industry through continuing education and training
- performs any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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