Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Career development opportunities
Job Description
The Bay Club Company, known as TBCC, is a premier organization dedicated to delivering exceptional experiences to its members and guests across various lifestyle and hospitality settings. Established with a focus on quality and community, TBCC operates a range of clubs that provide fitness, dining, and social opportunities in a welcoming environment. The company's commitment to inclusivity and excellence is reflected in its strong Code of Culture, which emphasizes respect for the past, responsibility, and paying it forward. This culture drives every team member to contribute to a positive, productive, and member-focused environment. TBCC is also an equal opportunity employer,... Show More
Job Requirements
- Minimum 2 years supervisor experience
- Knowledge of company policies
- Ability to read, understand, and communicate information in writing so others will understand
- Ability to understand and communicate verbally so others can understand ideas and information
- Ability to utilize cafe software program and email communication software such as Microsoft Outlook
Job Qualifications
- Minimum 2 years supervisor experience
- Knowledge of company policies
- Ability to read, understand, and communicate information in writing
- Ability to understand and communicate verbally so others understand
- Ability to utilize cafe software and email communication software such as Microsoft Outlook
Job Duties
- Assure the highest level of guest satisfaction possible
- Establish and maintain a culture of engaging with all guests including knowing their names and preferences
- Help establish, maintain and train all service standards and systems
- Assure that all service staff adheres to engagement expectations
- Assure associates follow the cycles of service defined by management
- Understand and follow through with excellent service recovery practices
- Accurately operate the cash register
- Receive and direct telephone calls with accurate message taking
- Prepare and create smoothie and espresso beverages
- Prepare foods offered in the cafe
- Stock supplies, products, and utensils throughout the cafe
- Perform general cleaning of the cafe and stock areas
- Ensure daily tasks such as cleaning and warm-ups are completed
- Bus tables and maintain cleanliness of eating areas
- Provide world class service to members and guests
- Serve in the lead capacity when food and beverage management is not present
- Assist in training other associates
- Assure adherence to service standards and operating procedures
- Monitor quality control standards and report issues
- Assist in administrative duties including inventory and ordering
- Monitor daily staffing levels and work on the line as needed
- Assist management with staff meetings and warm-ups
- Maintain a safe and secure environment
- Ensure all Serve Safe practices are followed
- Ensure all equipment is in proper working order
- Monitor food worker's permits are current for all cafe associates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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