Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Free Meal Every Shift
room discounts
Discounts at Marcus Hotels & Resorts restaurants and leisure facilities
Free parking
Movie theater coupons
Early wage access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401k with employer match
Job Description
Hilton Milwaukee City Center is a flagship premier hotel located in the vibrant downtown area of Milwaukee. This historic hotel, originally built in 1927 as the Schroeder Hotel, has been transformed into Milwaukee's largest hotel featuring 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. Connected to the expanded Baird Center, the Hilton Milwaukee City Center embodies a harmonious blend of rich heritage and modern luxury. Renowned for continuous innovation in world-class service, upscale amenities, and superior style, the hotel prides itself in fostering an environment where guests receive exceptional and personalized experiences that make... Show More
Job Requirements
- Prior food and beverage experience preferred
- Prior cash handling experience preferred
- Ability to maintain service and departmental standards
- Basic knowledge of food and beverage preparation and guest relations
- Proficiency in English
- Ability to recall and promote menu items
- Professional appearance and conduct
Job Qualifications
- Prior food and beverage experience
- Experience in cash handling
- Hospitality experience
- Basic knowledge of food and beverage preparation and service standards
- Familiarity with guest relations and etiquette
- Proficient in English for menu comprehension and guest communication
- Ability to promote menu items
- Professional demeanor and clean uniform
Job Duties
- Greet guests and explain specials and promotions
- Record and input guest orders into the Point of Sale system
- Retrieve, confirm, and deliver orders with condiments
- Follow liquor regulations
- Replenish beverages and ensure overall guest satisfaction
- Collect payment, thank guests, and invite them to return
- Complete side work and cleaning tasks including restocking and replenishing condiments
- Maintain self-banking procedures
- Perform additional duties as assigned by the Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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