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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.75 - $19.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible work schedule
Job Description
Capital One is a leading financial services company renowned for its customer-centric approach and commitment to community engagement. With a robust presence across the United States, including the Boston Metro Area, Capital One operates innovative Cafes that blend financial services with a welcoming cafe environment. These Cafes are designed to provide customers with personalized support and an inviting atmosphere where they can explore financial products and services while enjoying a community space. Capital One's dedication to inclusivity, technology, and financial literacy fosters a culture of growth, learning, and community impact, making it an employer of choice for those passionate about... Show More
Job Requirements
- High school diploma, GED, or equivalent certification
- At least 1 year of retail, sales or customer service experience
- Proficient in G-Suite preferred
- Strong written and oral communication skills
- Ability to work collaboratively in a team environment
- Outgoing and self-driven personality
- Commitment to learning and personal development
Job Qualifications
- High school diploma, GED, or equivalent certification
- Associate’s degree preferred
- At least 1 year of retail, sales or customer service experience
- 2+ years of retail or customer-facing experience preferred
- Proficient in G-Suite preferred
- Strong written and oral communication skills
Job Duties
- Bring the cafe experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
- Proactively engage with customers and the community in all areas of the cafe whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
- Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
- Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
- Stay curious, adaptable and have a desire to learn and grow through self development
- Continually learn new digital and technical skills
- Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the cafe
- Volunteer within the community and be an advocate for financial literacy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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