Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,700.00 - $144,200.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
Flex Spending Accounts
Life insurance
Paid new parent leave
short-term disability insurance
Paid holidays
vacation
sick leave
paid volunteer hours
employee discount
401(k) plan with employer match
Job Description
Stumptown Coffee Roasters is a distinguished coffee company known for their dedication to sourcing, roasting, tasting, packaging, selling, delivering, brewing, and serving what they believe to be the best coffee on the planet. Established as a leader in the specialty coffee industry, Stumptown combines a passion for coffee excellence with progressive values and a commitment to quality that remains uncompromising even as the company evolves. Their operational philosophy emphasizes collaboration, hard work, and enjoyment, fostering a dynamic and supportive work environment. Stumptown takes pride in nurturing long-term relationships with dedicated coffee growers at the source and connecting them effectively to... Show More
Job Requirements
- Ability to stand and move throughout the cafe for the duration of scheduled shifts
- ability to perform repetitive hand, wrist, and forearm motions such as operating espresso equipment, preparing beverages, and cleaning tasks
- ability to taste and smell products as part of quality assurance and training
- ability to communicate clearly and effectively with customers, team members, and leadership
- ability to lift and carry up to 5 pounds frequently and up to 50 pounds occasionally, with or without reasonable accommodation
- ability to reach, bend, stoop, and perform a range of motion tasks necessary for cafe operations
- 2 years of supervisory experience in the hospitality industry
- strong leadership skills
- excellent communication skills
- ability to manage financial performance and operational tasks
- commitment to exceptional guest experience
- willingness to learn and adapt
- strong organizational skills
Job Qualifications
- 2 years of supervisory experience in the hospitality industry, strongly preferred
- proven leadership skills with the ability to set vision, motivate teams, and drive accountability
- strong sense of professionalism, follow-through, and personal responsibility
- demonstrated ability to create an inclusive and collaborative team environment
- commitment to delivering exceptional customer experiences with warmth and integrity
- excellent communication skills with employees, customers, and cross-functional partners
- strong attention to detail and operational excellence
- ability to coach, mentor, and develop employees at all levels
- receptive to feedback with a continuous improvement mindset
- ability to manage multiple priorities and maintain composure under pressure
- familiarity with cafe or food and beverage operations preferred
- willingness to continuously build product knowledge
Job Duties
- Set a clear vision and pace for the cafe, creating the conditions by which the team can thrive
- lead daily operations of the cafe, ensuring smooth, efficient, and guest-focused service
- build, train, and develop a high-performing team
- foster a culture of learning, accountability, and continuous improvement
- create and maintain an exceptional guest experience that reflects Stumptown's values and quality standards
- serve as a visible and approachable leader representing Stumptown's mission, voice, and values
- manage financial performance of the cafe including inventory management, labor efficiency, and monetary transactions
- maintain operational excellence including cleanliness, safety, and equipment maintenance
- conduct regular team meetings and one-on-one coaching to align the team around goals and encourage professional development
- collaborate with retail leadership, education, and cross-functional departments to ensure consistency and innovation in offerings and service
- oversee product quality and consistency through team training, quality control practices, and regular tasting and evaluation
- stay current on product knowledge and industry trends and share insights with the team to inspire ongoing learning
- perform other duties as assigned to support the overall success of the cafe and Stumptown's broader mission
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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