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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Work days, nights, and/or weekends as required
Work in noisy, fast-paced environment with distracting conditions
Move about facility and stand for long periods of time
Lift and carry up to 30 lbs
Job Description
Urban Air Adventure Parks is a leading company in the indoor entertainment industry, renowned for its innovative approach to family-friendly adventure parks. Headquartered in Dallas, Urban Air has established itself as the largest operator of adventure parks worldwide, setting the standard for location-based entertainment. The company’s mission focuses on inspiring kids to have fun while challenging themselves to exceed their own expectations, creating memorable experiences that encourage growth and achievement. Urban Air's parks combine thrilling attractions with a welcoming atmosphere, making them a favorite destination for families and thrill-seekers alike. Their commitment to providing a safe, inclusive, and enjoyable environment... Show More
Job Requirements
- Ability to lead, motivate and empower team members
- Ability to align team members with Urban Air culture by balancing seriousness and having fun
- Ability to take initiative
- Excellent interpersonal and communication skills
- Ability to recognize problems and problem-solve
- Ability to set goals and convert plans into action
- Ability to see patterns in performance and strategize solutions
- Exercise good judgment in decision making
- Open to feedback and self-improvement
- Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- Serve as a role model by demonstrating and upholding Urban Air policies and standards
Job Qualifications
- Minimum of high school diploma or equivalent required, some college preferred
- Minimum of two years’ previous food and beverage experience, quick service and/or restaurant experience
- 1-3 years’ management experience in the hospitality field preferred
- Must have a current ServSafe or similar Food Handling Certification or willing to obtain within 30 days of employment
Job Duties
- Support the proper execution of all processes, systems, and standards
- Ensure all deliveries are received correctly and logged
- Maintain effective inventory control, storage, and rotation to minimize wastage
- Manage the Urban Café Team, ensuring they always work to the expected standards
- Adhere to scheduled shifts and willing to stay beyond when business or circumstances dictate
- Train the Urban Café Team in preparing the full menu and front of house staff in preparing drinks and ready-to-eat foods
- Establish and maintain high standards for punctuality, attendance, attitude, cleanliness, and hygiene
- Maintain a clear, well-organized and easy-to-access Urban Café
- Handle guest concerns pertaining to the Urban Café
- Participate in regular staff meetings and training as required
- Perform other duties as tasked by General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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