Urban Air Adventure Parks logo

Cafe Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $24.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses

Job Description

Urban Air Adventure Parks is the leading indoor adventure park company, widely recognized as the pioneer of the adventure park concept and the largest operator of location-based entertainment parks worldwide. Headquartered in Dallas, Urban Air provides a dynamic environment where families come to enjoy safe and exciting physical activities and entertainment. The brand is committed to delivering fun and inspiring experiences that encourage kids to aim higher and achieve things they never thought possible through innovative attractions and excellent customer service.

Urban Air Spanish Fort is a proud equal opportunity employer, fostering a diverse and inclusive workplace where all... Show More

Job Requirements

  • Ability to lead, motivate and empower Team Members
  • ability to align Team Members with Urban Air culture by balancing seriousness and fun
  • ability to take initiative
  • excellent interpersonal and communication skills
  • ability to recognize problems and problem-solve
  • ability to set goals and convert plans into action
  • ability to see patterns in performance and strategize solutions
  • exercise good judgment in decision making
  • open to feedback and self-improvement
  • ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
  • serve as a role model by demonstrating and upholding Urban Air policies and standards
  • work days, nights, and/or weekends as required
  • work in noisy, fast-paced environment with distracting conditions
  • move about facility and stand for long periods
  • lift and carry up to 30 lbs

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • minimum of two years’ previous food and beverage experience in quick service and/or restaurant settings
  • 1-3 years’ management experience in hospitality preferred
  • must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment

Job Duties

  • Support the proper execution of all processes, systems and standards
  • ensure all deliveries are received correctly and logged
  • maintain effective inventory control, storage, and rotation to minimize wastage
  • manage the Café Team, ensuring they always work to the expected standards
  • adhere to scheduled shifts and be willing to stay beyond when business or circumstances dictate
  • train Café staff in preparing the full menu and front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
  • set a high standard and good example for Café staff regarding punctuality, attendance and attitude and ensure these standards are always maintained
  • set a high standard and good example for Café staff regarding cleanliness and hygiene, including a regular deep clean schedule
  • maintain a clear, well-organized and easy-to-access Café
  • handle guest concerns regarding the Café
  • participate in regular staff meetings and training as required
  • perform other duties as assigned by the General Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location