Cafe Manager

Gilbert, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Job Description

Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Headquartered in Dallas, Texas, Urban Air pioneered the adventure park concept, becoming the largest adventure park operator globally. The company is dedicated to providing environments where children and families can have fun, aim higher, and achieve goals beyond their expectations. With a focus on safety, innovation, and customer experience, Urban Air continues to grow its footprint across the country, delivering unique adventure park experiences through a variety of attractions and activities designed for all ages.

Urban Air Gilbert, AZ, is currently seekin... Show More

Job Requirements

Ability to lead, motivate and empower team members
Ability to align team members with Urban Air culture by balancing seriousness and having fun
Ability to take initiative
Excellent interpersonal and communication skills
Ability to recognize problems and problem-solve
Ability to set goals and convert plans into action
Ability to see patterns in performance and strategize solutions
Exercise good judgment in decision making
Open to feedback and self-improvement
Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
Serve as a role model by demonstrating and upholding Urban Air policies and standards
Work days, nights and/or weekends as required
Work in noisy, fast-paced environment with distracting conditions
Move about facility and stand for long periods of time
Lift and carry up to 30 lbs.

Job Qualifications

Minimum of high school diploma or equivalent required, some college preferred
Minimum of two (2) years’ previous F&B experience (quick service and/or restaurant experience)
1-3 years’ management experience in the hospitality field preferred
Must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment

Job Duties

Support the proper execution of all processes, systems and standards
Ensure all deliveries are received correctly and logged
Maintain effective inventory control, storage and rotation to minimize wastage
Manage the Café Team, ensuring they always work to the expected standards
Adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate
Train Café staff in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
Set a high standard and good example for Café staff regarding punctuality, attendance and attitude and ensure these standards are always maintained
Set a high standard and good example for Café staff regarding cleanliness and hygiene, including a regular deep clean schedule
Maintain a clear, well-organized and easy-to-access Café
Handle guest concerns regarding the Café
Participate in regular staff meetings and training as and when required
Other duties as tasked by General Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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