
Job Overview
Employment Type
Full-time
Compensation
Type: 
Hourly
Rate: 
Range $22.00 - $25.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
Urban Air Adventure Parks is a leading innovator in the indoor entertainment industry and is recognized as the largest adventure park operator globally. Headquartered in Dallas, Urban Air pioneered the adventure park concept, revolutionizing family entertainment with unique indoor experiences designed to inspire children and families to have fun and push their limits. The company is firmly committed to creating a safe, engaging, and inclusive environment where guests can enjoy a variety of attractions and activities that combine fun with physical activity. With a focus on community, safety, and guest satisfaction, Urban Air Adventure Parks has positioned itself as a... Show More
Job Requirements
- Ability to lead, motivate and empower team members
- ability to align team members with Urban Air culture by balancing seriousness and having fun
- ability to take initiative
- excellent interpersonal and communication skills
- ability to recognize problems and problem-solve
- ability to set goals and convert plans into action
- ability to see patterns in performance and strategize solutions
- exercise good judgment in decision making
- open to feedback and self-improvement
- ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- serve as a role model by demonstrating and upholding Urban Air policies and standards
- ability to lift and carry 50 plus lbs
- ability to work holidays and weekends regularly
- work days, nights, and/or weekends as required
- work in noisy, fast-paced environment with distracting conditions
- move about facility and stand for long periods of time
Job Qualifications
- Minimum of high school diploma or equivalent required, some college preferred
- minimum of two years’ previous food and beverage experience in quick service and/or restaurant environment
- 1-3 years’ management experience in the hospitality field preferred
- must have a current ServSafe or similar food handling certification or willing to attain within first 30 days of employment
Job Duties
- Support the proper execution of all processes, systems, and standards
- ensure all deliveries are received correctly and logged
- maintain effective inventory control, storage, and rotation to minimize wastage
- manage the Urban Café team, ensuring they always work to the expected standards
- adhere to scheduled shifts and willingness to stay beyond when business or circumstances dictate
- train the Urban Café team in preparing the full menu and front of house staff in preparing drinks and ready-to-eat foods to consistently high standard
- establish and maintain a high standard for the team regarding punctuality, attendance, attitude, cleanliness, and hygiene including regular deep clean schedule
- maintain a clear, well-organized, and easy-to-access café area
- handle guest concerns pertaining to the Urban Café
- participate in regular staff meetings and training as required
- perform other duties as assigned by the General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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