
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Urban Air Adventure Parks is a leading indoor adventure park operator headquartered in Dallas, Texas. Known for pioneering the adventure park concept, Urban Air has grown to become the largest operator in the world within the location-based entertainment industry. Focused on delivering engaging, active experiences, Urban Air's purpose revolves around creating an environment where kids and families can have fun and aim higher, encouraging achievement beyond their expectations. The company fosters a family-friendly, dynamic atmosphere that blends entertainment with physical activity in a safe and inclusive space. As a recognized market leader, Urban Air combines innovative programming, exceptional customer service,... Show More
Job Requirements
- Ability to lead, motivate and empower team members
- Ability to align team members with Urban Air culture by balancing seriousness and having fun
- Ability to take initiative
- Excellent interpersonal and communication skills
- Ability to recognize problems and problem-solve
- Ability to set goals and convert plans into action
- Ability to see patterns in performance and strategize solutions
- Exercise good judgment in decision making
- Open to feedback and self-improvement
- Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- Serve as a role model by demonstrating and upholding Urban Air policies and standards
Job Qualifications
- Minimum of high school diploma or equivalent required, some college preferred
- Minimum of two years previous food and beverage experience in quick service or restaurant environments
- 1-3 years management experience in the hospitality field preferred
- Must have current ServSafe or similar Food Handling Certification or be willing to attain within first 30 days of employment
Job Duties
- Support the proper execution of all processes, systems and standards
- Ensure all deliveries are received correctly and logged
- Maintain effective inventory control, storage, and rotation to minimize wastage
- Manage the Café Team, ensuring they always work to the expected standards
- Adhere to scheduled shifts and stay beyond when business or circumstances dictate
- Train Café staff in preparing the full menu and front of house staff in preparing drinks and ready-to-eat foods to the required standards
- Set a high standard and good example for Café staff regarding punctuality, attendance and attitude
- Set a high standard and good example for Café staff regarding cleanliness and hygiene, including a regular deep clean schedule
- Maintain a clear, well-organized and easy-to-access Café
- Handle guest concerns regarding the Café
- Participate in regular staff meetings and training as required
- Perform other duties as tasked by General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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