Urban Air Adventure Parks logo

Cafe Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Flexible Schedule

Job Description

Urban Air Adventure Parks is recognized as the leading indoor adventure park and a pioneer in location-based entertainment. Founded and headquartered in Dallas, Urban Air has revolutionized the concept of adventure parks by combining entertainment, fitness, and social activities in a vibrant, family-friendly environment. As the largest adventure park operator globally, Urban Air offers a unique platform where kids and families can engage in fun, exciting activities that encourage personal growth, confidence, and aiming higher in everyday life. The company has built a reputation for its innovative approach to recreation, combining the thrill of indoor adventure courses with quality customer... Show More

Job Requirements

  • Ability to lead, motivate and empower Team Members
  • Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
  • Ability to take initiative
  • Excellent interpersonal and communication skills
  • Ability to recognize problems and problem-solve
  • Ability to set goals and convert plans into action
  • Ability to see patterns in performance and strategize solutions
  • Exercise good judgment in decision making
  • Open to feedback and self-improvement
  • Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
  • Serve as a role model by demonstrating and upholding Urban Air policies and standards

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • Minimum of two (2) years’ previous F&B experience (quick service and/or restaurant experience)
  • 1-3 years’ management experience in the hospitality field preferred
  • Must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment

Job Duties

  • Support the proper execution of all processes, systems and standards
  • Ensure all deliveries are received correctly and logged
  • Maintain effective inventory control, storage, and rotation to minimize wastage
  • Manage the Café Team, ensuring they always work to the expected standards
  • Adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate
  • Train Café staff in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
  • Set a high standard and good example for Café staff regarding punctuality, attendance and attitude and ensure these standards are always maintained
  • Set a high standard and good example for Café staff regarding cleanliness and hygiene, including a regular deep clean schedule
  • Maintain a clear, well-organized and easy-to-access Café
  • Handle guest concerns regarding the Café
  • Participate in regular staff meetings and training as and when required
  • Other duties as tasked by General Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.