
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Health Insurance
Employee Discounts
Training and Development
Employee Recognition Program
Equal opportunity employer
Job Description
Urban Air Adventure Parks is a premier indoor adventure park and the recognized market leader in location-based entertainment, headquartered in Dallas, Texas. As a pioneer in the adventure park industry, Urban Air revolutionized the concept of indoor recreational activities, combining fun, active experiences with innovative entertainment options suitable for children and families alike. With a commitment to providing a safe and enjoyable environment, Urban Air has grown to become the largest adventure park operator globally. Their mission focuses on inspiring kids to have fun and aim higher, fostering confidence and encouraging them to achieve things they never thought possible. Urban... Show More
Job Requirements
- Ability to lead, motivate and empower team members
- Ability to align team members with Urban Air culture by balancing seriousness and having fun
- Ability to take initiative
- Excellent interpersonal and communication skills
- Ability to recognize problems and problem-solve
- Ability to set goals and convert plans into action
- Ability to see patterns in performance and strategize solutions
- Exercise good judgment in decision making
- Open to feedback and self-improvement
- Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- Serve as a role model by demonstrating and upholding Urban Air policies and standards
- Work days, nights, and/or weekends as required
- Work in noisy, fast-paced environment with distracting conditions
- Move about facility and stand for long periods of time
- Lift and carry up to 30 lbs
Job Qualifications
- Minimum of high school diploma or equivalent required, some college preferred
- Minimum of two years previous food and beverage experience in quick service and/or restaurant environment
- One to three years management experience in the hospitality field preferred
- Must have a current ServSafe or similar food handling certification or be willing to attain within the first 30 days of employment
Job Duties
- Support the proper execution of all processes, systems and standards
- Ensure all deliveries are received correctly and logged
- Maintain effective inventory control, storage, and rotation to minimize wastage
- Manage the Cafe Team, ensuring they always work to the expected standards
- Adhere to scheduled shifts and be willing to stay beyond when business or circumstances dictate
- Train Cafe staff in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
- Set a high standard and good example for Cafe staff regarding punctuality, attendance and attitude and ensure these standards are always maintained
- Set a high standard and good example for Cafe staff regarding cleanliness and hygiene, including a regular deep clean schedule
- Maintain a clear, well-organized and easy-to-access Cafe
- Handle guest concerns regarding the Cafe
- Participate in regular staff meetings and training as required
- Execute other duties as tasked by General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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