Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Flexible Schedule
Job Description
Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Established as a Dallas-based entertainment company, Urban Air has pioneered the adventure park concept and has grown to become the largest adventure park operator in the world. The company’s mission is to help kids have fun and aim higher, inspiring them to achieve feats they never thought possible. With numerous locations nationwide, Urban Air offers an innovative and thrilling experience for families and children, ensuring a safe, fun, and memorable environment where guests can enjoy a wide variety of attractions and activities.
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Job Requirements
- Ability to lead, motivate and empower team members
- Ability to align team members with Urban Air culture by balancing seriousness and having fun
- Ability to take initiative
- Excellent interpersonal and communication skills
- Ability to recognize problems and problem-solve
- Ability to set goals and convert plans into action
- Ability to see patterns in performance and strategize solutions
- Exercise good judgment in decision making
- Open to feedback and self-improvement
- Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- Serve as a role model by demonstrating and upholding Urban Air policies and standards
Job Qualifications
- Minimum of high school diploma or equivalent required, some college preferred
- Minimum of two years previous food and beverage experience in quick service and/or restaurant experience
- 1-3 years management experience in the hospitality field preferred
- Current ServSafe or similar Food Handling Certification or willingness to attain within the first 30 days of employment
Job Duties
- Support the proper execution of all processes, systems and standards
- Ensure all deliveries are received correctly and logged
- Maintain effective inventory control, storage, and rotation to minimize wastage
- Manage the Cafe Team, ensuring they always work to the expected standards
- Adhere to scheduled shifts and stay beyond when business or circumstances dictate
- Train Cafe staff in preparing the full menu and front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
- Set a high standard and good example for Cafe staff regarding punctuality, attendance and attitude
- Set a high standard and good example for Cafe staff regarding cleanliness and hygiene, including a regular deep clean schedule
- Maintain a clear, well-organized and easy-to-access Cafe
- Handle guest concerns regarding the Cafe
- Participate in regular staff meetings and training as and when required
- Other duties as tasked by General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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