
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Career growth opportunities
Job Description
Urban Air Adventure Parks is a leading indoor adventure park company headquartered in Dallas, Texas. Renowned as the pioneer in the adventure park industry, Urban Air combines thrilling entertainment with family-friendly environments, creating unforgettable experiences for guests of all ages. As the largest operator of adventure parks globally, the company is committed not only to fun and excitement but also to inspiring children to challenge themselves and achieve what they never thought possible. Urban Air Adventure Parks truly stands at the forefront of location-based entertainment, blending innovative attractions with exceptional customer service to deliver memorable moments for visitors. The company... Show More
Job Requirements
- ability to lead, motivate and empower team members
- ability to align team members with Urban Air culture by balancing seriousness and having fun
- ability to take initiative
- excellent interpersonal and communication skills
- ability to recognize problems and problem-solve
- ability to set goals and convert plans into action
- ability to see patterns in performance and strategize solutions
- exercise good judgment in decision making
- open to feedback and self-improvement
- ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- serve as a role model by demonstrating and upholding Urban Air policies and standards
- work days, nights, and/or weekends as required
- work in noisy, fast-paced environment with distracting conditions
- move about facility and stand for long periods of time
- lift and carry up to 30 lbs.
Job Qualifications
- minimum of high school diploma or equivalent required, some college preferred
- minimum of two (2) years previous f&b experience (quick service and/or restaurant experience)
- 1-3 years management experience in the hospitality field preferred
- must have a current servsafe or similar food handling certification, or be willing to attain within the first 30 days of employment
Job Duties
- support the proper execution of all processes, systems, and standards
- ensure all deliveries are received correctly and logged
- maintain effective inventory control, storage, and rotation to minimize wastage
- manage the Urban Cafe Team, ensuring they always work to the expected standards
- adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate
- train the Urban Cafe Team in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
- establish and maintain a high standard for the Urban Cafe Team regarding punctuality, attendance and attitude and ensure these standards are always maintained
- establish and maintain a high standard and good example for the Urban Cafe Team regarding cleanliness and hygiene, including a regular deep clean schedule
- maintain a clear, well-organized and easy-to-access the Urban Cafe
- handle guest concerns pertaining to the Urban Cafe
- participate in regular staff meetings and training as and when required
- other duties as tasked by General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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