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Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Prime Hospitality Group (PHG) is a prominent hospitality company established in 2017. Starting with five Ruth's Chris Steak House franchises, PHG quickly expanded and now stands as the largest franchise group of this globally recognized brand, managing twelve locations. In addition to its flagship steakhouse offerings, Prime Hospitality Group has successfully broadened its portfolio to encompass multiple food and beverage concepts and has ventured into hotel hospitality, creating a diverse and dynamic range of service-oriented brands. Among these diverse concepts, Un Deux Trois represents a sophisticated French-inspired cafe that features a finely curated menu of espresso drinks, French pastries, savory... Show More
Job Requirements
- High school diploma or equivalent
- proven experience as a store manager or in a similar management role in food and beverage or retail
- strong leadership communication and interpersonal skills
- ability to manage and motivate a team
- knowledge of health and safety regulations
- proficiency with POS systems and relevant software
- must be of legal age to manage alcohol sales according to state and local laws
- must obtain and maintain required alcohol server or manager certifications such as TIPS or ServSafe Alcohol
- ability to work in a fast-paced environment and multitask effectively
- basic financial management knowledge including budgeting and cost control
- authorized to work in the United States
Job Qualifications
- Proven experience as a store manager or similar role in food and beverage or retail industry
- strong leadership communication and interpersonal skills
- excellent customer service skills with a passion for providing positive customer experience
- ability to manage and motivate a team
- strong organizational and time-management skills
- ability to work in a fast-paced environment and multitask effectively
- basic financial management skills including budgeting and cost control
- knowledge of health and safety regulations
- proficiency in POS systems and other relevant software
- must be of legal age to manage sale of alcohol according to state and local laws
- must obtain and maintain required alcohol server manager certifications such as TIPS and ServSafe Alcohol
- high school diploma or equivalent required bachelor’s degree in business administration or related field preferred
Job Duties
- Oversee daily store operations including opening and closing procedures
- maintain store cleanliness organization and visual appeal
- monitor inventory levels and place orders including alcoholic beverages
- manage cash handling procedures and ensure accurate cash reconciliation
- implement and enforce company policies and procedures
- ensure compliance with health and safety regulations and all local and state alcohol beverage control laws
- manage and oversee staff including staffing scheduling and training
- ensure all staff who serve alcohol are properly trained and certified
- create a positive and supportive work environment
- provide ongoing coaching feedback and performance evaluations
- develop and implement strategies to motivate staff to achieve sales targets and provide excellent customer service
- analyze sales data and prepare reports to monitor performance and identify areas for improvement
- monitor key performance indicators and report on store performance
- implement cost-control measures
- manage store budget expenses payroll and timekeeping
- implement marketing initiatives and promotions
- handle employee relations issues and disciplinary actions
- maintain knowledge of industry trends and competitor activities
- address and resolve customer complaints and issues effectively
- ensure exceptional customer service and promptly resolve complaints
- build relationships with regular customers
- monitor customer feedback and implement improvements
- ensure staff properly handle intoxicated customers and underage individuals
- manage alcohol inventory and minimize losses due to spoilage theft or overpouring
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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