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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Job Description
Urban Air Adventure Parks is a leading indoor adventure park operator and the foremost name in location-based entertainment. Headquartered in Dallas, Urban Air has pioneered the adventure park concept and grown to become the largest operator in this exciting and rapidly expanding industry. Focused on delivering exceptional fun experiences, Urban Air's mission is to inspire kids and families to aim higher and accomplish feats they never imagined possible. The Urban Air brand is synonymous with safe, family-friendly entertainment that encourages active play and adventure in a stimulating environment.
Urban Air Hudson Oaks represents a key part of this growing enterpr... Show More
Urban Air Hudson Oaks represents a key part of this growing enterpr... Show More
Job Requirements
- Ability to lead, motivate and empower Team Members
- Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
- Ability to take initiative
- Excellent interpersonal and communication skills
- Ability to recognize problems and problem-solve
- Ability to set goals and convert plans into action
- Ability to see patterns in performance and strategize solutions
- Exercise good judgment in decision making
- Open to feedback and self-improvement
- Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- Serve as a role model by demonstrating and upholding Urban Air policies and standards
- Work days, nights, and/or weekends as required
- Work in noisy, fast-paced environment with distracting conditions
- Move about facility and stand for long periods of time
- Lift and carry up to 30 lbs.
Job Qualifications
- Minimum of high school diploma or equivalent required, some college preferred
- Minimum of two (2) years’ previous F&B experience (quick service and/or restaurant experience)
- 1-3 years’ management experience in the hospitality field preferred
- Must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment
Job Duties
- Support the proper execution of all processes, systems and standards
- Ensure all deliveries are received correctly and logged
- Maintain effective inventory control, storage, and rotation to minimize wastage
- Manage the Café Team, ensuring they always work to the expected standards
- Adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate
- Train Café staff in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
- Set a high standard and good example for Café staff regarding punctuality, attendance and attitude and ensure these standards are always maintained
- Set a high standard and good example for Café staff regarding cleanliness and hygiene, including a regular deep clean schedule
- Maintain a clear, well-organized and easy-to-access Café
- Handle guest concerns regarding the Café
- Participate in regular staff meetings and training as and when required
- Other duties as tasked by General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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