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Cafe Lead

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Employee wellness programs

Job Description

Urban Air Adventure Parks is a leading indoor adventure park company that sets the benchmark in location-based entertainment. Based in Dallas, this entertainment company was a pioneer in creating adventure parks and currently operates as the largest adventure park operator worldwide. The brand is dedicated to providing fun and inspiring experiences for children, encouraging them to strive higher and accomplish goals they might not have thought possible. Urban Air Merrillville reflects this innovative and dynamic culture, fostering an engaging environment where guests and employees alike are encouraged to explore, learn, and grow. Their commitment to equal employment opportunities further underscores... Show More

Job Requirements

  • ability to lead, motivate and empower team members
  • ability to align team members with Urban Air culture by balancing seriousness and having fun
  • willingness to take initiative
  • excellent interpersonal and communication skills
  • ability to recognize problems and problem-solve
  • ability to set goals and convert plans into action
  • ability to see patterns in performance and strategize solutions
  • exercise good judgment in decision-making
  • ability to be open to feedback and self-improvement
  • ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
  • serve as a role model by demonstrating and upholding Urban Air policies and standards

Job Qualifications

  • minimum of high school diploma or equivalent required, some college preferred
  • minimum of six months to one year of prior food and beverage experience
  • one year of leadership experience preferred
  • must have a current ServSafe or similar food handling certification, or be willing to get one within the first 30 days of employment

Job Duties

  • support the proper execution of all processes, systems, and standards
  • ensure all deliveries are received correctly and logged in the event the Café Manager is not present at the time of delivery
  • maintain storage, and rotation to minimize wastage
  • manage the Café Team, ensuring they always work to the expected standards
  • adhere to scheduled shifts and have the willingness to stay beyond when business or circumstances dictate
  • train Café Team in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
  • set a high standard and good example for the Café Team regarding punctuality, attendance, and attitude
  • ensure these standards are maintained at all times
  • set a high standard and good example for the Café Team regarding cleanliness and hygiene, including a regular deep clean schedule
  • maintain well-organized and easy-to-access Café and storage areas
  • handle guest concerns regarding the Café in absence of the Café Manager
  • participate in regular staff meetings and training as and when required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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