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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.50 - $22.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
flexible scheduling
Job Description
Urban Air Adventure Parks is the leading indoor adventure park and a pioneer in location-based entertainment, headquartered in Dallas, Texas. As the largest adventure park operator globally, Urban Air has revolutionized the family entertainment industry by providing thrilling indoor activities that inspire children and families to push their boundaries and embrace new challenges. With a network of locations across the United States, Urban Air combines active play with entertainment, ensuring a safe, fun, and memorable experience for guests of all ages. The company culture emphasizes inclusivity, teamwork, and the pursuit of fun, making it a highly sought-after employer in the... Show More
Job Requirements
- Ability to lead, motivate and empower team members
- Ability to align team members with Urban Air culture by balancing seriousness and having fun
- Willingness to take initiative
- Excellent interpersonal and communication skills
- Ability to recognize problems and problem-solve
- Ability to set goals and convert plans into action
- Ability to see patterns in performance and strategize solutions
- Exercise good judgment in decision-making
- Ability to be open to feedback and self-improvement
- Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- Serve as a role model by demonstrating and upholding Urban Air policies and standards
- Work days, nights, and/or weekends as required
- Work in noisy, fast-paced environment with distracting conditions
- Move about facility and stand for long periods of time
- Lift and carry up to 30 lbs
Job Qualifications
- Minimum of high school diploma or equivalent
- Some college preferred
- Minimum of six months to one year of prior food and beverage experience (Quick Service and/or restaurant experience)
- One year of leadership experience preferred
- Current ServSafe or similar food handling certification, or willingness to obtain within first 30 days of employment
Job Duties
- Support the proper execution of all processes, systems, and standards
- Ensure all deliveries are received correctly and logged in the event the Café
- Manager is not present at the time of delivery
- Maintain storage, and rotation to minimize wastage
- Manage the Café
- Team, ensuring they always work to the expected standards
- Adhere to scheduled shifts and have the willingness to stay beyond when business or circumstances dictate
- Train Café
- Team in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
- Set a high standard and good example for the Café
- Team regarding punctuality, attendance, and attitude
- ensure these standards are maintained at all times
- Set a high standard and good example for the Café
- Team regarding cleanliness and hygiene, including a regular deep clean schedule
- Maintain well-organized and easy-to-access Café
- and storage areas
- Handle guest concerns regarding the Café
- in absence of the Café
- Manager
- Participate in regular staff meetings and training as and when required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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