Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Retirement Plan
Paid Time Off
Membership to conservatory

Job Description

Franklin Park Conservatory and Botanical Gardens is a renowned cultural and horticultural institution located just two miles from downtown Columbus. Spanning 13 acres of beautifully maintained indoor and outdoor spaces, the conservatory provides an immersive experience in both natural beauty and artistic expression. Visitors can explore several spectacular glasshouses including the historic John F. Wolfe Palm House, as well as curated botanical gardens such as the Scotts Miracle-Gro Foundation Children's Garden and the Scotts Miracle Gro-Foundation Community Garden Campus. Beyond its stunning flora, the conservatory also features a renowned collection of Chihuly glass art, considered the largest exhibited in a... Show More

Job Requirements

  • High school diploma or GED
  • undergraduate degree in Hospitality, Restaurant Management, or similar field a plus
  • must be ServSafe certified
  • must be 21 years of age or older
  • 2-3 years kitchen experience in a high-volume cafe or restaurant environment
  • experience with POS cash handling systems
  • reliable transportation and the ability to arrive at work on time
  • availability to work flexible and varying schedules including days, nights, weekends, and holidays

Job Qualifications

  • High School Diploma or GED
  • undergraduate degree in Hospitality, Restaurant Management, or similar field a plus
  • experience with POS cash handling systems
  • 2-3 years' kitchen experience in a high-volume café/restaurant environment
  • experience preparing and cooking a variety of food items from scratch, including baked goods, soups, sauces, and dressings
  • must be ServSafe certified
  • must be 21 years of age or older
  • reliable transportation and the ability to arrive at work on time
  • availability to work a flexible and varying schedule that includes days, nights, weekends, and holidays
  • knowledge of restaurant/food operations
  • ability to prepare quality food items from scratch both with and without a recipe
  • excellent written and oral communication skills
  • knowledge of basic computer programs including Microsoft Office applications
  • expert customer service skills with the ability to present a positive, calm, and professional demeanor
  • excellent problem-solving skills with the ability to diffuse high stress situations
  • excellent leadership and training development skills
  • ability to delegate, resolve employee/customer complaints, and motivate others
  • excellent organization and time management skills with the ability to meet deadlines
  • ability to work independently with minimal supervision
  • must be flexible with the ability to multitask, pivot, and prioritize tasks as needs arise
  • ability to sit/stand for several hours at a time and frequently lift, carry or otherwise move objects weighing up to 30 pounds, and occasionally up to 50 pounds
  • ability to work indoors and outdoors in a variety of weather conditions as needed

Job Duties

  • Provides guidance, training, and acts as a role model for team members, ensuring that all standard operating policies and procedures are maintained and followed
  • follows and helps enforce Ohio Health Department guidelines regarding personal hygiene, food temperature controls, date labels, and product rotation
  • works closely with others to reinforce positive relationships, balance workloads, and work effectively as a team
  • assesses appropriate food quantities for the day according to current business demands, predicts future business needs, and creates daily prep lists for the cafe team
  • manages the café menu daily to ensure it is complete and free of typos before being presented
  • prepares and presents menu items and baked goods for service each morning
  • prepares ingredients and assembles dishes according to cafe recipes and specifications
  • ensures the hot line is fully stocked each day with all necessary menu and back up items for café service, paying special attention to date labels, food temperatures, and ingredient quality
  • ensures customer orders are being prepared according to menu or special request, as quickly and neatly as possible, and all food leaving the kitchen is fresh, properly presented, and up to café standards
  • expedite food orders on the hot line during busy times and run food to guests as needed
  • performs all POS duties, including opening and closing procedures, updates and maintains POS functions, and troubleshooting when issues arise
  • adheres to and enforces visual merchandising and cleanliness standards in the front of house
  • promotes and practices safe workplace habits
  • resolves customer complaints as needed
  • establishes effective and positive communication amongst all team members
  • maintains organization of storage areas, ensuring they are kept clean, organized, and inventory is properly rotated
  • assists in ordering food, beverages, and operating supplies
  • assists Executive Chef with processing and receiving food and supplies including checking in orders and immediately resolving shipping and food quality issues
  • performs other duties as assigned and demonstrates focus on serving guests of the Conservatory

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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