Urban Air Adventure Parks logo

Cafe Lead

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $1.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Training and Development
team environment
Career advancement opportunities
Employee Discounts

Job Description

Urban Air Adventure Parks is the preeminent indoor adventure park operator and a market leader in location-based entertainment. Founded and based in Dallas, Texas, Urban Air pioneered the adventure park concept and has grown to become the largest adventure park operator in the world. Through a wide variety of indoor activities and attractions, Urban Air provides a fun and engaging environment that encourages kids and families to have fun, develop new skills, and aim higher — helping participants achieve things they never thought possible. The company prides itself on maintaining a vibrant culture that balances fun with professionalism, emphasizing high... Show More

Job Requirements

  • Ability to lead, motivate, and empower Team Members
  • Ability to align Team Members with Urban Air culture balancing seriousness and fun
  • Willingness to take initiative
  • Excellent interpersonal and communication skills
  • Ability to recognize problems and problem-solve
  • Ability to set goals and convert plans into action
  • Ability to see performance patterns and strategize solutions
  • Good judgment in decision-making
  • Openness to feedback and self-improvement
  • Willingness to hold oneself accountable for high standards of conduct and professionalism
  • Serve as a role model by demonstrating and upholding Urban Air policies and standards

Job Qualifications

  • Minimum of High School Diploma or equivalent
  • Some college preferred
  • Six months to one year of prior food and beverage experience in quick service or restaurant settings
  • One year of leadership experience preferred
  • Current ServSafe or similar food handling certification or willingness to obtain within first 30 days

Job Duties

  • Support the proper execution of all processes, systems, and standards
  • Ensure all deliveries are received correctly and logged if the Café Manager is not present
  • Maintain storage and rotation to minimize wastage
  • Manage the Café Team to ensure expected standards are met
  • Adhere to scheduled shifts and stay beyond when necessary
  • Train team members in preparing the full menu and front of house staff in drinks and ready-to-eat foods
  • Set high standards for punctuality, attendance, attitude, cleanliness, and hygiene
  • Maintain well-organized, accessible café and storage areas
  • Handle guest concerns in the absence of the Café Manager
  • Participate in regular staff meetings and training sessions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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