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Urban Air Adventure Parks logo

Cafe FOH/BOH Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.25 - $13.75
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Health Insurance
Employee Discounts
Training and Development
team environment

Job Description

Urban Air Adventure Parks is a leading name in the indoor adventure park industry and has established itself as the market leader in location-based entertainment. Headquartered in Dallas, Urban Air pioneered the adventure park concept and has grown to become the largest adventure park operator globally. The company is dedicated to providing family-friendly entertainment experiences that inspire kids to have fun and aim higher, encouraging them to accomplish feats they may have thought impossible. Urban Air's mission is rooted in promoting active, joyful play, creating memorable experiences that motivate children and their families to push boundaries and thrive in a... Show More

Job Requirements

  • have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • willingness to learn, take instruction and work under own initiative
  • supporting other team members and able to multitask
  • an effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • holds oneself accountable for high personal standards of conduct and professionalism

Job Qualifications

  • minimum of high school diploma or equivalent required, some college preferred
  • previous restaurant/quick service experience preferred
  • basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • ensure adequate stock levels of supplies and consumables for the café area
  • manage queues and exceed guest expectations
  • upsell to maximize profit
  • keep café and surrounding areas tidy and clean
  • handle guest complaints in the first instance and report feedback to the leadership team

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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