Cafe FOH/BOH Team Member

Lake Jackson, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Job Description

Urban Air Adventure Parks is the leading indoor adventure park and the market leader in location-based entertainment. Headquartered in Dallas, this entertainment company pioneered the adventure park concept and has grown to become the largest operator of adventure parks globally. Known for its exciting and safe environments, Urban Air provides a wide range of activities designed to inspire kids to have fun and aim higher, achieving things they never thought possible. The company is committed to offering a memorable experience for every visitor, blending physical activity with entertainment to make every visit unforgettable.

Urban Air Lake Jackson specifically uphol... Show More

Job Requirements

Have a friendly and engaging personality and is a good written and verbal communicator
able to work under pressure
Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
Willingness to learn, take instruction and work under own initiative, supporting other team members and able to multitask
An effective, well-organized and efficient team player with a strong sense of discipline and urgency
Holds oneself accountable for high personal standards of conduct and professionalism

Job Qualifications

Minimum of high school diploma or equivalent required, some college preferred
Previous restaurant/quick service experience preferred
Basic math skills of adding and subtracting required
ServSafe or similar food handling certification preferred

Job Duties

Demonstrate the highest standards of guest relations and care when assisting guests at the counter
Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
Ensure adequate stock levels of supplies and consumables for the Cafe area
Manage queues and exceed guest expectations
upsell to maximize profit
Keep Cafe and surrounding areas tidy and clean
this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
Handle guest complaints in the first instance and report feedback to the Leadership Team
Work within established guidelines and operating procedures
Measure and assemble ingredients for menu items
Properly cook and store food items at appropriate temperatures
Rotate stock items as per established procedure
Ensure compliance with all health code regulations
Maintain clear, well-organized kitchen and storage areas
Participate in regular staff meetings and training, as required
Other duties as tasked by Leadership

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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