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Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $9.50 - $13.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
team environment
flexible schedule
employee recognition programs

Job Description

Urban Air Adventure Parks is a leading indoor adventure park and the largest operator in the world specializing in location-based entertainment. Founded and headquartered in Dallas, the company has revolutionized the entertainment industry by pioneering the adventure park concept. Offering a wide range of physical activities and attractions designed for children and families, Urban Air focuses on creating memorable experiences that inspire kids to challenge themselves and achieve new goals. The Parks provide a safe, clean, and fun environment for guests of all ages to explore their physical limits through trampolines, climbing walls, obstacle courses, and various other interactive activities.... Show More

Job Requirements

  • Have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • comfortable working with members of the public
  • able to initiate conversations and provide a sincere welcome
  • enjoy providing good service
  • willingness to learn
  • take instruction and work under own initiative
  • support other team members
  • able to multitask
  • an effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • holds oneself accountable for high personal standards of conduct and professionalism
  • work days, nights, and/or weekends as required
  • work in a noisy, fast-paced environment with distracting conditions
  • move about facility and stand for long periods of time
  • lift and carry up to 30 lbs

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • previous restaurant or quick service experience preferred
  • basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • ensure adequate stock levels of supplies and consumables for the Café area
  • manage queues and exceed guest expectations
  • upsell to maximize profit
  • keep Café and surrounding areas tidy and clean including table clearing, washing dishes, and trash removal
  • handle guest complaints in the first instance and report feedback to the Leadership Team
  • work within established guidelines and operating procedures
  • measure and assemble ingredients for menu items
  • properly cook and store food items at appropriate temperatures
  • rotate stock items as per established procedure
  • ensure compliance with all health code regulations
  • maintain clear, well-organized kitchen and storage areas
  • participate in regular staff meetings and training as required
  • perform other duties as tasked by Leadership

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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