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Urban Air Adventure Parks logo

Cafe FOH/BOH Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.75 - $17.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
team events
Retirement Plan

Job Description

Urban Air Adventure Parks is a leading indoor adventure park operator, recognized for pioneering the adventure park concept and setting the standard in location-based entertainment worldwide. Based in Dallas, Urban Air has grown to become the largest operator in its market, dedicated to creating fun and engaging experiences that inspire kids and families to aim higher and achieve beyond their expectations. Their venues blend active play with safe, innovative attractions designed to foster confidence, creativity, and personal growth. Urban Air's mission not only focuses on thrilling entertainment but also emphasizes the importance of community, teamwork, and personal achievement in a... Show More

Job Requirements

  • Have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • Willingness to learn, take instruction and work under own initiative, supporting other team members and able to multitask
  • An effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • Holds oneself accountable for high personal standards of conduct and professionalism

Job Qualifications

  • Minimum of High School Diploma or equivalent required, some college preferred
  • Previous restaurant/quick service experience preferred
  • Basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • Ensure adequate stock levels of supplies and consumables for Café area
  • Manage queues and exceed guest expectations
  • upsell to maximize profit
  • Keep Café and surrounding areas tidy and clean
  • this includes, but is not limited to, table clearing, removing and washing dishes, and taking out trash
  • Handle guest complaints in the first instance and report feedback to the leadership team
  • Work within established guidelines and operating procedures
  • Measure and assemble ingredients for menu items
  • Properly cook and store food items at appropriate temperatures
  • Rotate stock items as per established procedure
  • Ensure compliance with all health code regulations
  • Maintain clear, well-organized kitchen and storage areas
  • Participate in regular staff meetings and training, as required
  • Other duties as tasked by leadership

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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