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Urban Air Adventure Parks logo

Cafe FOH/BOH Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.00 - $13.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Health Insurance
Employee Discounts
Training and Development
team environment

Job Description

Urban Air Adventure Parks is a leading entertainment company specializing in indoor adventure parks. Founded and headquartered in Dallas, Urban Air has pioneered the adventure park concept and established itself as the largest operator of location-based entertainment parks worldwide. With a strong focus on family-friendly fun, Urban Air offers dynamic, interactive attractions designed to inspire kids and families to have fun, challenge themselves, and achieve new goals in an environment filled with excitement and adventure. The company is committed to providing safe, clean, and engaging spaces where guests of all ages can explore, play, and grow.

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Job Requirements

  • have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • comfortable working with members of the public
  • able to initiate conversations and provide a sincere welcome
  • enjoy providing good service
  • willingness to learn
  • take instruction and work under own initiative
  • support other team members
  • able to multitask
  • an effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • holds oneself accountable for high personal standards of conduct and professionalism

Job Qualifications

  • minimum of high school diploma or equivalent required
  • some college preferred
  • previous restaurant/quick service experience preferred
  • basic math skills of adding and subtracting required
  • serversafe or similar food handling certification preferred

Job Duties

  • demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • ensure adequate stock levels of supplies and consumables for the cafe area
  • manage queues and exceed guest expectations
  • upsell to maximize profit
  • keep cafe and surrounding areas tidy and clean
  • handle guest complaints in the first instance and report feedback to the leadership team

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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