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Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.50 - $15.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Urban Air Adventure Parks is a premier indoor adventure park operator that has established itself as the market leader in location-based entertainment. Founded and headquartered in Dallas, Urban Air pioneered the adventure park concept and continues to expand its footprint as the largest operator worldwide. The company is dedicated to providing high-energy, engaging, and safe environments where families and children can have fun while challenging themselves physically and mentally. Urban Air focuses on enhancing guest experiences through innovative attractions and excellent customer service, fulfilling its mission to inspire kids to aim higher and accomplish goals they once thought unattainable.
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Job Requirements

  • Have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • willingness to learn, take instruction and work under own initiative
  • supporting other team members and able to multitask
  • an effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • holds oneself accountable for high personal standards of conduct and professionalism

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • previous restaurant/quick service experience preferred
  • basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • ensure adequate stock levels of supplies and consumables for the Café area
  • manage queues and exceed guest expectations
  • upsell to maximize profit
  • keep Café and surrounding areas tidy and clean
  • handle guest complaints in the first instance and report feedback to the Leadership Team
  • work within established guidelines and operating procedures
  • measure and assemble ingredients for menu items
  • properly cook and store food items at appropriate temperatures
  • rotate stock items as per established procedure
  • ensure compliance with all health code regulations
  • maintain clear, well-organized kitchen and storage areas
  • participate in regular staff meetings and training, as required
  • other duties as tasked by Leadership

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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